Customer Service Supervisor (WORK FROM HOME) in Yangon

Customer Service Supervisor (WORK FROM HOME)

Phantom Games Company Limited

| ရန်ကုန်တိုင်း

ရန်ကုန်တိုင်း

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Customer Service Supervisor (WORK FROM HOME)

Phantom Games Company Limited, | ရန်ကုန်တိုင်း

Customer Service Supervisor (WORK FROM HOME)

Phantom Games Company Limited

ရန်ကုန်တိုင်း

Customer Service Supervisor (WORK FROM HOME)

Phantom Games Company Limited

Myanmar - ရန်ကုန်တိုင်း

| ရန်ကုန်တိုင်း

08 Feb 2019

လုပ္သက္အဆင့္

Manager

အလုပ္အမ်ိဳးအစား

Customer Service, Support

Job Industry

သတင်းအချက်အလက်နည်းပညာနှင့် ကွန်ပျူတာ

အနိမ့္ဆံုး ပညာအရည္အခ်င္း

Bachelor Degree

Job Type

Full Time

လုပ္ေဆာင္ရမည့္တာ၀န္မ်ား

A Big Opportunity for ...

We are looking to hire an exemplary Customer Service Supervisor to coach our service staff to deliver exceptional customer service for our online Game Application Users while working from the convenience of your own Home. Overseeing, assessing and assisting customer service to our many users and staff activities, and providing them with regular performance-related feedback. Assisting customer service staff with duties where required. You will play a collaborative role in growing and implementing standards and processes. You will maintain documentation such as correspondence and operational records, and communicate promotional offers to customers. To ensure success you need to employ prudence and tact in interacting with others and be focused on customer and staff retention. This position is not restricted only to Applicants living in Yangon. It is open to ALL potential applicants Nationwide.

Open To

Male/Female

လိုအပ္ေသာအရည္အခ်င္း

• Must have minimum 5 years’ experience in Customer service with proficient knowledge.
• Proficient computer skills and troubleshooting knowledge on basic potential technical errors is a must.
• Extensive knowledge of operating Social media platforms.
• Available to work all shifts of the day or night and always be ready to assist both users and staff any given time.
• Oversee the performance of all Customer service staff and improve and delegate as needed.
• Strong people skills.
• Excellent phone/online messaging etiquette.
• Strategizing and monitoring daily activities of customer service operation.
• Investigating and solving customer service complaints and rectifying solutions.
• Maintaining documentation pertaining to customer service department activities.

What We Can Offer

အက်ိဳးအျမတ္

Bonus depending on job performance.

Mobile TopUp and Internet will be provided.

ထူးျခားခ်က္မ်ား

Work from the convenience of your own HOME.

No commuting.

အခြင့္အလမ္းမ်ား