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Customer Services Executive

MARGA GROUP
ရန်ကင်း | ရန်ကုန်တိုင်း
Verified This job has been verified by the company as a real job vacancy.
2 days ago
Recruiter active 3 hours ago The recruiter at this company was last active reviewing applications.
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Customer Services Executive

MARGA GROUP
Recruiter active 3 hours ago The recruiter at this company was last active reviewing applications.
Myanmar - ရန်ကုန်တိုင်း
Verified This job has been verified by the company as a real job vacancy.

လုပ္သက္အဆင့္

Entry Level

အလုပ္အမ်ိဳးအစား

Customer Service, Support

Job Industry

အိမ်ခြံမြေရောင်း/ဝယ်/ငှားအကျိုးဆောင်လုပ်ငန်း

အနိမ့္ဆံုး ပညာအရည္အခ်င္း

Diploma

Job Type

Full Time

လုပ္ေဆာင္ရမည့္တာ၀န္မ်ား

An Excellent Opportunity for ...

Job Descriptions:

  • Build and maintain positive relationship with residents. Promptly handle and resolve all inquiries and requests ensuring a high level of customer.
  • Understand and effectively communicate house rules, residential information, and contents of posted notices to accurately answer residents’ inquiries.
  • Conduct regular floor checks to ensure cleanliness and proper functioning of facilities, including security systems, air-conditioners, lighting, CCTV, lifts and alarms. Report and coordinate repairs immediately.
  • Address and resolve complaints promptly. Follow up on related matters and keeps resident’s informed of the progress.
  • Accurately and promptly distribute bills, letters, and notice to residents. Follow up on outstanding bills management fees, utility bills, and car rental bills. Assist Finance with receiving payments and issuing receipts during out of office hours.
  •  Record and update all necessary information, complaints, feedback and residents’ history in the CRM system daily.
  • Familiarize yourself with all emergency handling procedures and be ready to manage emergencies promptly and effectively.
  • Assist residents with filling out car park and assess card application forms. Forward applications to the Property Officer and distribute cards upon approval.
  • Maintain a professional appearance, grooming, hygiene.
  • Collect and act on resident feedback to improve services and address concerns proactively.

Open To

Male/Female

လိုအပ္ေသာအရည္အခ်င္း

Requirements:

  • Any Graduate or Customer Services experiences on a closely with related field.
  • Previous experience in customer service or a related field is advantageous.
  • Familiarity with customer service software and tools.
  • Ability to communicate clearly and effectively with customers and team members.
  • Ability to build rapport with customers and maintain a positive attitude.
  • A strong commitment to providing excellent customer service and ensuring customer satisfaction.
  • Proficiency in English, Myanmar and Chinese is a plus.
  • Willingness to work various shifts, including evenings and weekends, if required.

What We Can Offer

အက်ိဳးအျမတ္

- Overtime Allowance
- Hospitalization and Life Insurance
- Other staff benefits

ထူးျခားခ်က္မ်ား

- 6 days a week
- work with duty roaster

အခြင့္အလမ္းမ်ား

- International Working Standard
- Learn new skills on job

Apply for this job

OR

လုပ္သက္အဆင့္

Entry Level

အလုပ္အမ်ိဳးအစား

Customer Service, Support

Job Industry

အိမ်ခြံမြေရောင်း/ဝယ်/ငှားအကျိုးဆောင်လုပ်ငန်း

အနိမ့္ဆံုး ပညာအရည္အခ်င္း

Diploma

Job Type

Full Time

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