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Digital Service Manager

Tumil Holdings Limited
| ရန်ကုန်တိုင်း
Verified This job has been verified by the company as a real job vacancy.
26 Dec 2017
Recruiter active 17 hours ago The recruiter at this company was last active reviewing applications.
ရန်ကုန်တိုင်း
Verified
Recruiter active 17 hours ago The recruiter at this company was last active reviewing applications.
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Digital Service Manager

Tumil Holdings Limited
ရန်ကုန်တိုင်း

Digital Service Manager

Tumil Holdings Limited
Recruiter active 17 hours ago The recruiter at this company was last active reviewing applications.
Myanmar - ရန်ကုန်တိုင်း
Verified This job has been verified by the company as a real job vacancy.
| ရန်ကုန်တိုင်း
26 Dec 2017
Verified
Recruiter active 17 hours ago The recruiter at this company was last active reviewing applications.

လုပ္သက္အဆင့္

Manager

အလုပ္အမ်ိဳးအစား

Management

Job Industry

တယ်လီဖုန်းဆက်သွယ်ရေး

Job Type

Full Time

လုပ္ေဆာင္ရမည့္တာ၀န္မ်ား

A Fantastic Opportunity for ...

• Manage the customer relationships and escalations across the entire customer base via digital means into the contact center.
• Build a strong working relationship with Products & Services & Sales Teams to identify service issues and works with the relevant Support Teams to develop and implement long-lasting solutions
• Be responsible for the day to day management of digital contact center front office and all reporting Customer Service Agents

Open To

Male/Female

လိုအပ္ေသာအရည္အခ်င္း

• At least 6 years in Customer Services, minimum of 3 years as Contact Center Manager and/or Digital Service Manager in Telecommunications Sector is preferred
Strong background in developing and running large-scale customer service functions with technology
• Background & previous experience of working in a startup preferable
• In-depth knowledge of customer care processes, Customer lifecycle management & service delivery
• At least 6 years in Customer Services, minimum of 3 years as Contact Center Manager and/or Digital Service Manager in Telecommunications Sector is preferred

What We Can Offer

အက်ိဳးအျမတ္

ferry

ထူးျခားခ်က္မ်ား

International Standards
* Challenging Atmosphere

အခြင့္အလမ္းမ်ား

* Expand self-confidence on setting up new dept.
* Knowledge on telecom operator field
* wider networking
သက္တမ္းကုန္သြားပါျပီ
OR
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လုပ္သက္အဆင့္

Manager

အလုပ္အမ်ိဳးအစား

Management

Job Industry

တယ်လီဖုန်းဆက်သွယ်ရေး

Job Type

Full Time

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