MMR
English
Help Desk (IT)
လုပ္သက္အဆင့္
အလုပ္အမ်ိဳးအစား
Job Industry
အနိမ့္ဆံုး ပညာအရည္အခ်င္း
Job Type
လုပ္ေဆာင္ရမည့္တာ၀န္မ်ား
An Exciting Opportunity for ...
Main Task and ResponsibilitiesØ Respond to requests for technical assistance in person, via phone, electronicallyØ Diagnose and resolve technical hardware and software issuesØ Research questions using available information resourcesØ Advise user on appropriate actionØ Follow standard help desk proceduresØ Redirect problems to correct resourceØ Identify and escalate situations requiring urgent attentionØ Track and Route problems and requests and document resolutionsØ Inform Management of Recurring problemsØ Stay current with system information, changes and updates
Open To
လိုအပ္ေသာအရည္အခ်င္း
Position Requirement:
Ø Bachelor degree preferredØ Window 2012/2016 server certificationØ Working knowledge of fundamental operations of relevant software, hardware and other equipmentØ Knowledge and experience of customer service practicesØ Related experience and training in troubleshooting and providing help desk supportØ Able to speak English
What We Can Offer
အက်ိဳးအျမတ္
ထူးျခားခ်က္မ်ား
အခြင့္အလမ္းမ်ား
Can you communicate in English?
Do you have relevant working experiences?
Are you willing to travel and be relocated?
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