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Helpdesk Engineer

AGB Communication Co. Ltd
| ရန်ကုန်တိုင်း
Verified This job has been verified by the company as a real job vacancy.
30 Nov 2018
Recruiter active 1 week ago The recruiter at this company was last active reviewing applications.
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Helpdesk Engineer

AGB Communication Co. Ltd
Recruiter active 1 week ago The recruiter at this company was last active reviewing applications.
Myanmar - ရန်ကုန်တိုင်း
Verified This job has been verified by the company as a real job vacancy.

လုပ္သက္အဆင့္

Entry Level

အလုပ္အမ်ိဳးအစား

Engineering, Technical, HSE

Job Industry

အင်တာနက်ဝန်ဆောင်မှု

အနိမ့္ဆံုး ပညာအရည္အခ်င္း

Bachelor Degree

Job Type

Full Time

လုပ္ေဆာင္ရမည့္တာ၀န္မ်ား

A Big Opportunity for ...

Responsibilities :

To take Phone calls from AGB Customers for Services and try to clear basic problems over the Phone .
If not possible then raise a Trouble Ticket on AGB OSS / BSS System .
Coordinate Trouble Ticket process under issue is closed.

Open To

Male

လိုအပ္ေသာအရည္အခ်င္း

Qualifications

Good client-facing and communication skill
Good troubleshooting and multi-tasking skills
Good knowledge and experience in Networking and Server
Good Knowledge and Experience in PC, Laptop, Server hardware and software
Working knowledge of help desk software, databases and remote control
1+ years working as Customer Service or Customer Care
Bachelor of Science degree in IT, Computer Science or equivalent


What We Can Offer

အက်ိဳးအျမတ္

Uniform
Ferry
Attendance Bonus

ထူးျခားခ်က္မ်ား

  • An awesome company
  • Join a winning team
  • You can make a difference

အခြင့္အလမ္းမ်ား

  • Opportunities for promotion
  • Possibility for job training
  • Learn new skills and techniques
OR

လုပ္သက္အဆင့္

Entry Level

အလုပ္အမ်ိဳးအစား

Engineering, Technical, HSE

Job Industry

အင်တာနက်ဝန်ဆောင်မှု

အနိမ့္ဆံုး ပညာအရည္အခ်င္း

Bachelor Degree

Job Type

Full Time

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