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HP Service Manager: ITSM

EIL Global Pty Ltd
| ရန်ကုန်တိုင်း
Verified This job has been verified by the company as a real job vacancy.
28 Jul 2017
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HP Service Manager: ITSM

EIL Global Pty Ltd

HP Service Manager: ITSM

EIL Global Pty Ltd
The recruiter at this company was last active reviewing applications.
Myanmar - ရန်ကုန်တိုင်း
Verified This job has been verified by the company as a real job vacancy.

လုပ္သက္အဆင့္

Manager

အလုပ္အမ်ိဳးအစား

IT Hardware, Software

Job Industry

သတင်းအချက်အလက်နည်းပညာနှင့် ကွန်ပျူတာ

အနိမ့္ဆံုး ပညာအရည္အခ်င္း

Bachelor Degree

Job Type

Full Time

လုပ္ေဆာင္ရမည့္တာ၀န္မ်ား

A Fantastic Opportunity for ...

ITSM – HP Service Manager (Incident, Problem, Change and CMDB modules) CMDB – HP UCMDB/UD. (Infra Discovery in DC environment)

Open To

Foreign (Expatriate)
Male/Female

လိုအပ္ေသာအရည္အခ်င္း

Technical Requirements-

OSS fault management concepts and Telecom domain
Knowledge of ITSM portfolio and ITILv3 framework
Experience in mapping customer process into Service manager based on industry best practices
Understanding of Service Manager architecture
Experience of configuring all the modules (Incident, Problem, Change, CMDB, SLA, and Knowledge) of Service manager
User Administration and approvals
Configuring various integrations with SM
Experience in working with Database queries, scripting, and Java

Additional Requirements

ITIL Training.
VB Script/Java Script Knowledge.
SQL Database Knowledge.
Basic Windows/UNIX Admin Skills.
Should have worked on Integrations with Monitoring tools.

What We Can Offer

အက်ိဳးအျမတ္

Over Time Payments

ထူးျခားခ်က္မ်ား

Global Client Exposure
Working with Advanced Technologies
Hands on experience
Working with companies from around the globe

အခြင့္အလမ္းမ်ား

Opportunity to work with Global Leaders in the technology for the next 5 years and extendable
OR

လုပ္သက္အဆင့္

Manager

အလုပ္အမ်ိဳးအစား

IT Hardware, Software

Job Industry

သတင်းအချက်အလက်နည်းပညာနှင့် ကွန်ပျူတာ

အနိမ့္ဆံုး ပညာအရည္အခ်င္း

Bachelor Degree

Job Type

Full Time

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