Project Planning & Coordination

•            Coordinate all phases of the Core Banking Project, from initiation to go-live.

•               Develop and maintain project plans, schedules, and progress trackers.

•               Ensure project deliverables align with defined timelines, quality standards, and business goals.

•               Facilitate coordination meetings, workshops, and primary liaison between internal teams, vendors, and field offices.

•               Coordinate field-level rollouts and provide guidance to branch-level staff and project officers.

•               Prepare regular progress reports, dashboards, and status updates for management.

•               Support development of user manuals, SOPs, and training materials.

•               Organize and facilitate training sessions for end-users and field team.

•               Evaluate project outcomes and contribute to lessons-learned documentation for future improvements.

SKILLS AND BEHAVIOURS

  Accountability:

•               Holds self-accountable for making decisions, managing resources efficiently, achieving results together with DAWN and role modelling DAWN values

•               Holds the team and partners accountable to deliver on their responsibilities – giving them the freedom to deliver in the best way they see fit, providing the necessary development to improve performance and applying appropriate consequences when results are not achieved

Ambition:

•               Sets ambitious and challenging goals for self and team, takes responsibility for own personal development and encourages team to do the same

•               Widely shares personal vision for DAWN, engages and motivates others

Collaboration:

•               Builds and maintains effective relationships, with own team, colleagues and clients

•               Values diversity, sees it as a source of competitive strength

•               Approachable, good listener, easy to talk to

Creativity:

•               Develops and encourages new and innovative solutions

•               Willing to take disciplined risks

Integrity:

•               Honest, encourages openness and transparency

•               Always acts in the best interests of DAWN

• Bachelor’s degree in Information Technology, Business Administration or related field.
• Minimum 2–4 years of experience in project coordination or management, ideally within banking, microfinance, or technology environments.
• Proven experience in Core Banking System (CBS) implementation or digital transformation, or IT-enabled financial services projects.
• Experience working with cross-functional teams and external vendors or consultants.
• Knowledge of core banking functionalities, data migration, and testing methodologies.
• Familiarity with project lifecycle management, execution, and risk assessment.
• Excellent project planning, coordination, and organizational skills.
• Strong analytical, problem-solving, and decision-making capabilities.
• Proficient in MS Office Suite, project management tools (e.g., MS Project, Jira, Trello).
• Ability to manage multiple priorities under tight deadlines.
• Leadership-oriented with the ability to motivate and guide project teams.
• Detail-oriented with strong accountability and ownership.
• Collaborative and adaptable, able to work across diverse cultures.
• Results-driven, with a focus on quality and continuous improvement.