QIC

• Investigation of WARRANTY AND TECHNICAL REPORT from dealers for issuing QIC to supplier in one day for rank A and three days for rank B and C.
• Follow-up with supplier on pending QIC for the proper Countermeasure to production line & Market treatment.
• Study TI from ASH and issue Service Bulletin (SB) to dealer in 5 days.
• Monitor speed of issuing warranty and technical report , QIC Issue to supplier and SB to DLR and put effort to reduce the speed from time to time in order to feedback the information to ASH and DLR quicker.
• Monitor situation of QIC issues by comparison with Warranty top 10 and report to superior once a month.
• Make summary report of QIC for monthly Market Quality meeting.
• Make monthly report to service manager by the end of each month.
• Assist other staff if necessary
• WARRANTY
• Receiving, review and monitoring of warranty claim data from 3S showroom and Mini 3S shop.
• Judge warranty claim accurately when warranty and technical report is received.
• Monitor situation of approved, reject and reimbursement of warranty claim to 3S/Mini 3S
• Analyze Warranty Claim Database for the benefit of Product Quality Improvement.
• Conduct Warranty Training to dealers for skill improvement.
• Prepare the Warranty Claim Application to supplier (HM/ASH).
• Monitor situation of reject claim and payment from to supplier and report to superior for taking necessary action to reduce the reject claim every month.
• Monitor wrong warranty and technical report from each dealer and prepare manual of warranty and technical report to educate the dealer from time to time.
• Make warranty report for monthly meeting.

• B.E. (Mechanical)
• Can cooperate with the association
• Must be able to learn
• Can participate actively
• Must have at Least 2 years of work experience
• Can use (Word, Excel, PowerPoint, E-Mail, and Internet)
• Auto CAD/PS editor prefers