Communications and emergency response

• Acts as the single point of contact for all emergencies, communications, and transportation dispatching for one of our clients in Myanmar
• Monitors tracking devices, duress alarms, and initiate response as per standard operating procedures (SOPs)
• Monitors Mission Plans and tracks staff movement
• Operates all emergency communications equipment to include, satellite phone, landline, vehicle and personal tracking monitoring, emergency SMS system and mobile phone
• Ensures that the tracking technology and all emergency communications equipment is functioning, reporting all faults to the Contract Manager (Security Specialist)
• Oversees and monitors the CCTV system
• Maintains communications with the client's travelers
• Maintains and revises emergency contact numbers for the Contractor’s Operation Center, the UN SOC, international organizations, diplomatic missions, international and host government security forces, and the client's Headquarters 24/7 SOC
• Maintains current list of contact numbers and place of residence for all international and national client's staff and visiting missions
• Serves as command-and-control center for emergency situations by maintaining communications with guard force personnel and Security Specialist (Contract Manager)
• Alerts staff and residents to any external threat or fire/life safety situation in accordance with established procedures

Information capture and data gathering

• Monitors English and Myanmar-language news outlets and other information sources on a daily basis to collect information about the security situation in Yangon
• Maintains security data base of all reported incidents and drafts routine reports as directed
• Works closely with EXERA to ensure that timely, accurate and complete information is communicated to client and recorded in the database
• Briefs to the client on the security situation in Yangon on a regular basis

The above statements are a snapshot of the duties and responsibilities of the role and are not intended to be an exhaustive list.

• Bachelor degree, preferably in political sciences, international relations, conflict studies, media studies is a plus
• 1-2 years minimum in fields related to research and analysis
• Proficiency in English & Myanmar Language, both with excellent written and oral skills
• Geographical knowledge of Yangon and good knowledge of security issues and geopolitical dynamics in Myanmar
• Solid computer skills: collaborative work tools, Excel, Word
• Proficient in the use of social media, communications equipment and various computer applications such as google earth, SMS systems, skype, etc
• Structured thought/ Neutral/ Objective
• Reliable, responsible, able to exercise good judgement, disciplined and able to respond quickly to orders