Position Objective:

The incumbent serves as the liaison and the reference point between the Business/ technical analyst and the IT vendors/developer/programmer in making sure the Business Requirements are clearly understood and translated to the functional requirements by leveraging on the resources and skill-set within and across the work-streams. Drive the stakeholders for completion of documentation relating to business requirement capturing and system designing specifications with required verifications and sign-off.

Roles and Responsibilities:

• Provide required support to the reporting management when attending on the IT risks and audit compliance related activities.
• Provide application support for overall system testing process as necessary.
• Ensure availability of technical documentation required for maintenance of the IT Application Systems, including system architecture and process flow diagrams, data communication and integration methodologies, database structures and design related details etc.
• Ensure applications are developed and transferred to production environments in compliance to the AIA standards. • Provide technical support in troubleshooting the application related issues.
• Provide necessary technical support in BAU as well as special tasks relating to BCP / DR activities.
• To analyze business issues and recommends best practices and technical expertise and solves straight forward problems by applying innovative solutions.
• To review Business Scenario and test scripting in ensuring they are in line with the business requirements. To conduct the review sessions with the users to ensure acceptance and signed off by users.
• To lead a group of business analyst/business analyst in Business Requirement scoping and User Acceptance Testing (UAT) planning and execution, ensure business process training to testers for comprehensive system testing.
• To ensure personal development for self-improvement and build positive working relationships within the team.
• Project manage the business and IT system enhancement/ new product launch and new initiatives to ensure quality delivery and launch within timeline.
• To investigate and resolve technical challenges within IT team and support the senior management level in operation decision making. Authorize or reject actions as required to maintain a cohesive IT service provided to AIA Myanmar.

• Bachelor's degree in information technology, computing, engineering, or related field
• Minimum 3 years of working experiences in IT related experience with 1+ years of IT project coordination/delivery experiences.
• Has good domain knowledge of similar/related industry and has good knowledge/understanding in distribution and sales application.
• Having technical/development experience and hands on will be a plus.
• Experience with both in-source and out-source model.
• Excellent communication and negotiation skills.
• Good decision making and conflict resolution skills.