System Support Engineer to provide enterprise-level. You will have to diagnose and troubleshoot software and systems problems and help install applications and programs.

System Support Engineer responsibilities include resolving network issues, configuring operating systems and using remote connections to provide immediate support. You will use email and chat applications to give quick answers to simple IT issues. For more complex problems that require to contact vendors phone and/or provide clear, written instructions and technical manuals.

To be qualified for this role, you should hold a degree in a relevant field, such as Computer Science, IT or Software Engineering or Microsoft, Cisco, Linux system administration.

• work experience as a System Support Engineer, Desktop Support Engineer, IT Help Desk Technician or similar role

• Hands-on experience with Windows/Linux/Mac OS environments

• Good understanding of computer systems, mobile devices and other tech products

• Ability to diagnose and troubleshoot technical issues

• Familiarity and knowledge in Windows server environments, Linux server environments and ERP systems

• Excellent problem-solving and communication skills

• Ability to provide step-by-step technical help, both written and verbal

• Professional in Information Technology, Computer Science or relevant field

• Additional certification or equivalent in Microsoft, Linux, Cisco or similar technologies