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Solution Desk Support Specialist

KBZMS
ပန်းပဲတန်း | ရန်ကုန်တိုင်း
Verified This job has been verified by the company as a real job vacancy.
10 Feb 2023
Recruiter active 18 hours ago The recruiter at this company was last active reviewing applications.
ရန်ကုန်တိုင်း
Verified
Recruiter active 18 hours ago The recruiter at this company was last active reviewing applications.
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Solution Desk Support Specialist

KBZMS
ရန်ကုန်တိုင်း

Solution Desk Support Specialist

KBZMS
Recruiter active 18 hours ago The recruiter at this company was last active reviewing applications.
Myanmar - ရန်ကုန်တိုင်း
Verified This job has been verified by the company as a real job vacancy.
ပန်းပဲတန်း | ရန်ကုန်တိုင်း
10 Feb 2023
Verified
Recruiter active 18 hours ago The recruiter at this company was last active reviewing applications.

လုပ္သက္အဆင့္

Experienced Non-Manager

အလုပ္အမ်ိဳးအစား

IT Hardware, Software

Job Industry

ဘဏ်လုပ်ငန်း/အာမခံလုပ်ငန်း/အသေးစားချေးငွေလုပ်ငန်း

အနိမ့္ဆံုး ပညာအရည္အခ်င္း

Bachelor Degree

Job Type

Full Time

လုပ္ေဆာင္ရမည့္တာ၀န္မ်ား

A Great Opportunity for ...

  • Manage solution desk tickets in a timely manner and follow up with end users to ensure issues are resolved.
  • Address and solve user inquiries regarding computer software or hardware operations for troubleshooting & resolution of resulting problems.
  • Install and perform minor repairs to hardware, software, or peripheral equipment, following design or installation specifications.
  • Address users’ issues on computer diagnostics to investigate and resolve problems or to provide technical assistance and support. Escalate issues to the next Tier with next level of difficulty
  • Set up user account and equipment for employee use, perform or ensure proper installation of cables, operating systems or appropriate software for Head Office and Branches.
  • Provide the 2nd level support to KBZMS branches on various technical requirements (Example: hardware installation, PC, Network and Cable troubleshooting).
  • For KBZMS new branches setup, to provide the necessary technical support to facilitate the successful installation of appropriate equipment for the branch operations. (Server set up according to instructions/ manual).
  • Server & Network monitoring with the prescribed tools.
  • Report and discuss with supervisor for recurring IT problems.  

Open To

Male/Female

လိုအပ္ေသာအရည္အခ်င္း

  • At least 1 year of experience within such IT expertise.
  • B.C.Sc, B.C.Tech, BE(IT) or IT Related Degree or Diploma.
  • A+ or Networking Essentials, MTCNA or CCNA (preferred).
  • A positive disposition and attitude and ability to work well in a team.
  • Problem Solving and multi-tasking.
  • Attention to detail.
  • Strong communication and interpersonal skills.
  • Knowledge of hardware, infra and network area.
  • Good English communication skills.

What We Can Offer

အက်ိဳးအျမတ္

* Overtime payments
* Rewards for over performance

ထူးျခားခ်က္မ်ား

* Fun Working environment
* International Standards
* Make a difference
* Join an experienced team

အခြင့္အလမ္းမ်ား

* Training provided
* Learn new skills on the job
* Promotion opportunities
* Management potential
သက္တမ္းကုန္သြားပါျပီ
OR
More jobs from this employer

လုပ္သက္အဆင့္

Experienced Non-Manager

အလုပ္အမ်ိဳးအစား

IT Hardware, Software

Job Industry

ဘဏ်လုပ်ငန်း/အာမခံလုပ်ငန်း/အသေးစားချေးငွေလုပ်ငန်း

အနိမ့္ဆံုး ပညာအရည္အခ်င္း

Bachelor Degree

Job Type

Full Time

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