Support Engineer in Yangon

Support Engineer

Systematic Business Solution

| ရန်ကုန်တိုင်း

ရန်ကုန်တိုင်း

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Support Engineer

Systematic Business Solution, | ရန်ကုန်တိုင်း

Support Engineer

Systematic Business Solution

ရန်ကုန်တိုင်း

Support Engineer

Systematic Business Solution

Myanmar - ရန်ကုန်တိုင်း

| ရန်ကုန်တိုင်း

20 Dec 2019

လုပ္သက္အဆင့္

Experienced Non-Manager

အလုပ္အမ်ိဳးအစား

IT Hardware, Software

Job Industry

သတင်းအချက်အလက်နည်းပညာနှင့် ကွန်ပျူတာ

အနိမ့္ဆံုး ပညာအရည္အခ်င္း

Bachelor Degree

Job Type

Full Time

လုပ္ေဆာင္ရမည့္တာ၀န္မ်ား

A Fantastic Opportunity for ...

• Work continuously on a task until completion
• Establish a good working relationship with customers and other professionals, such as software developers
• Monitoring and maintaining computer systems and networks.
• Provide support in the roll-out of new applications & Services
• Troubleshoot incidents and provide resolution or escalate accordingly in a timely manner.
• Liaise with various support teams to resolve incident and requests.
• UAT Testing, training, commissioning & liaising with customers and all stakeholders
• Preparation of technical documents and standard operating procedures
• Support stakeholders with extracting required data to be able to make strategic decisions.
• Ensure all systems are running smoothly and minimize incidents
• Reviews and analyze incidents and suggest ways to improve resolution time.
• Develop and maintain documentation for issue logs and tickets analysis
• Research & Development of new technologies
• Ability and willingness to provide on-call support as needed including after hours and weekends.

Open To

Repatriate

Male

လိုအပ္ေသာအရည္အခ်င္း

• Degree in Computer Science/ Information technology or any graduate with IT diploma or relevant certificates.
• 2 to 3 years above of relevant IT field, working experience is more preferred
• Able Work independently and as a team member.
• Possess good working attitude and pleasant personality.
• A logical approach to problem solving;
• Ability to multi-task and manage time effectively
• Willing to travel based on job requirement
• IT Certifications in Microsoft, Oracle, ITIL etc., are advantages
• Highly initiative, superior customer service, and troubleshooting skills.
• Confidence and ability to understand and navigate new technology quickly
• Articulate and proficient communication skills in English, both written and verbal
• Good knowledge with infrastructure environments (e.g. operating system, hardware, network, client/server or web related applications)
• Able to work Day, Swing and Night Shifts on a rotating basis.
• Able to work over-time.

What We Can Offer

အက်ိဳးအျမတ္

Year-end bonus
Annual increment

ထူးျခားခ်က္မ်ား

Opportunity to attend and learn the internal and external training providers by company at foreign and local facilities.

အခြင့္အလမ္းမ်ား

Opportunities to learn new skills and technology
Promotion will be give base on KPI.

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