Receive customers and understand their vehicle service or repair requirements. Manage service appointments and vehicle reception. Conduct preliminary vehicle condition checks with customers. Open and maintain repair/service orders accurately. Explain maintenance, repair and diagnostic requirements to customers. Prepare service estimates and obtain customer approval where required. Coordinate with technicians regarding diagnosis, repair progress and completion time. Keep customers informed about service progress and additional repair requirements. Coordinate with parts and warranty/claims personnel when necessary. Perform final service explanation and vehicle handover. Follow up with customers after service. Maintain accurate customer and vehicle service records. Support customer satisfaction and CSI improvement activities.
Manage and maintain relationships with international/local buyers and customers. Receive and follow up on customer orders, inquiries, and requirements. Coordinate with Merchandising, Production, Planning, QA/QC, and Finance teams. Monitor order status from sampling to production and shipment. Communicate with customers regarding prices, delivery schedules, production progress, and quality issues. Prepare quotations, costing information, order confirmations, and related documents. Follow up on customer payments and outstanding balances with the Finance Department. Handle customer complaints and coordinate appropriate solutions. Ensure customer requirements and specifications are properly communicated to relevant departments. Prepare regular reports on orders, sales, customer status, and account performance. Develop and maintain long-term business relationships with customers. Support business development and identify potential new customers when required.
Supervise daily business development operations and lead the team to identify potential clients, B2B partnerships, and new market opportunities. Formulate and execute practical sales strategies, campaigns, and revenue-generation tactics aligned with company objectives. Oversee fleet sales activities and work closely with internal marketing and sales teams to drive overall pipeline growth. Prepare, review, and deliver high-impact business proposals, commercial terms, and client presentations. Analyze market trends, competitor intelligence, and customer feedback to optimize strategies and resolve client pain points. Track team targets, monitor CRM/lead databases, and ensure regular performance reporting to upper management. Build and maintain long-term professional relationships with key corporate accounts, decision-makers, and industry stakeholders.
Perform scheduled maintenance, diagnosis, and repairs on electric vehicles. Troubleshoot mechanical, electrical, electronic, and high-voltage EV systems. Use diagnostic scanners, software, multimeters, and specialized tools. Conduct pre-repair and post-repair checks, including road tests. Document repair procedures, fault findings, and replaced parts accurately. Follow EV high-voltage safety rules, isolation steps, and PPE requirements. Report complex technical issues to the Service/Technical Manager. Maintain a clean, safe, and organized workshop environment. Attend required technical training and certification programs.
Manage daily spare-parts receiving, storage, issuing and inventory activities. Maintain accurate parts inventory records in the relevant system. Identify required parts using parts catalogs and vehicle information. Coordinate parts requirements with service consultants and technicians. Monitor minimum/maximum stock levels and fast-moving parts. Prepare replenishment and emergency parts orders. Conduct regular physical stock checks and inventory reconciliation. Ensure proper storage, labeling and preservation of spare parts. Monitor backorders and urgent parts requirements. Maintain records of damaged, defective and warranty-related parts. Coordinate with the National Parts Manager and headquarters regarding parts availability and ordering. Prepare periodic parts inventory and consumption reports.
Manage daily service center and workshop operations. Ensure compliance with after-sales policies, procedures, and service standards. Supervise service consultants, technicians, parts and claims personnel. Monitor vehicle reception, diagnosis, repair, maintenance and delivery processes. Ensure repair quality, safety and timely completion of service jobs. Handle customer complaints and support customer satisfaction improvement. Monitor service KPIs, productivity, efficiency and customer satisfaction. Coordinate technical, warranty, parts and service matters with the National Service Team. Ensure workshop equipment, special tools and EV safety equipment are properly maintained. Ensure compliance with EV/high-voltage safety and workplace safety requirements. Prepare daily, weekly and monthly service reports for management.
Tax Compliance & Filing: Prepare and submit monthly, quarterly, and annual tax returns (e.g., Commercial Tax, Personal Income Tax, Withholding Tax) accurately and on time to the Internal Revenue Department (IRD). Manage tax compliance tailored to the garment industry, specifically handling CMP (Cut-Make-Pack) or FOB manufacturing business models. Tax Incentives & Exemptions: Apply for and maintain MIC (Myanmar Investment Commission) tax exemptions and incentives applicable to the manufacturing plant. Audit and verify documentation for tax and customs duty exemptions related to imported raw materials and exported finished goods. Tax Audits & IRD Liaison: Prepare necessary financial documents, vouchers, and ledger reconciliations for official tax audits conducted by the IRD. Build and maintain professional working relationships with tax authorities. Reconciliation & Financial Reporting: Review Cost of Goods Sold (COGS), payroll, and general operational expenses to ensure compliance with local tax laws. Prepare monthly tax status and exposure reports for executive management.
xecute and manage end-to-end Import/Export Customs Clearance operations. Prepare, verify, and process Customs Declarations and all related trade documentation. Inspect and verify shipping documents, including Invoices, Packing Lists, Bills of Lading / Air Waybills, and Import Licenses. Perform Customs Declarations and related operations efficiently using the MACCS System. Verify HS Codes and ensure full compliance throughout the Customs Clearance process. Liaison with Customs departments, relevant government ministries, and authorities to smooth out clearance procedures. Collaborate closely with the Operations Team to ensure timely shipment clearances and delivery schedules.
Welcome customers and understand vehicle problems or service requests . Create service bookings and schedule maintenance appointments . Prepare job cards, service quotations and invoices . Coordinate with technicians and workshop team for vehicle inspection and repair. Follow up with customers regarding vehicle maintenance, service status and repair progress . Handle customer complaints and provide appropriate solutions . Assist customers with insurance claims and service-related documentation . Maintain customer database and service records . Ensure high customer satisfaction and service quality . Report service activities to Service Manager / Supervisor .