Generate new customer leads through various channels Follow up on new leads and referrals to generate business Handle customer questions, complaints, and issues. Plan the market research and monitors competitor activity Prepare weekly and monthly sales reports. Provide after-sales support and resolve client issues in coordination with service teams. Ensure timely collection of payments and manage credit limits for clients.
Identify and evaluate new market segments, industry trends, and untapped business opportunities. Proactively hunt, pitch, and secure strategic partnerships, corporate alliances, and B2B clients. Lead commercial negotiations, prepare business proposals, and draft Memorandums of Understanding (MOUs) or contracts. Work closely with the Product, Sales, and Marketing teams to develop customized solutions for new business partners. Build and manage a healthy business structures, ensuring long-term commercial sustainability for the company.
Check monthly leave, absence and attendance records via finger print systems Distribute leave form to employee requesting leave and define leave type Check and record daily and weekly leave record in Excel Collect weekly overtime of employees and check via finger print systems Assist in Payroll calculations to ensure the correct amount for overtime, deductions, bonuses and etc are incorporated Assist in payroll accounting, transactions, reporting, stopped payment and other operations Ensure data accuracy in an efficient and timely manner Ensure and maintain the integrity and confidentiality of information Assist in tax calculations and SSB calculations Assist in solving payroll complaints from workers Manage and keep the documentation of salary received record forms Participate in department meetings Communicate and cooperate effectively with relevant departments in the organization Perform other related duties and required of the Human Resources Department Participate in recruitment efforts Post job ads and organize resumes and job applications Schedule job interviews and assist in interview process Ensure background and reference checks are completed Prepare new employee files Oversee the completion of compensation and benefit documentation Administer new employment assessments Maintain current HR files and databases Update and maintain employee benefits, employment status, and similar records Maintain records related to grievances, performance reviews and disciplinary actions Communicate and cooperate effectively with relevant departments in the organization Perform other related duties and required of the Human Resources Department Follow instructions from and report to the HR Manager