Job Summary The Reconciliation & Settlement Officer will be responsible for ensuring the daily accuracy of all financial transactions between AYA Pay, partner billers, and the bank. This role involves matching complex data sets, managing the timely settlement of funds to merchants, and resolving transaction disputes or discrepancies to ensure a seamless experience for our users and partners. Key Responsibilities 1. Biller & Merchant Reconciliation Perform daily reconciliation of transaction data between AYA Pay internal logs, partner biller reports, and bank statements. Identify, investigate, and resolve any discrepancies or "breaks" in the reconciliation process. Ensure all biller payments are captured accurately in the system 2. Settlement Management Execute and verify the settlement of funds to billers and merchants within the agreed SLA (Service Level Agreements). Prepare daily and weekly settlement reports for management review. 3. Dispute Handling Manage the end-to-end dispute resolution process for failed transactions, double-charges, or payment mismatches. Liaise with the Customer Service team and Biller Partners to provide technical evidence for resolving user complaints. Maintain a "Dispute Log" to track recurring issues and recommend process improvements to reduce failure rates.
Overall Responsibilities Providing of various undertaking for all Divisions, Departments and Branches. Key Areas of Accountability Supporting and communication with related Departments for undertakings. To register and providing of various undertakings (180 – 200 files for per month) Preparing for monthly report.
Checking, repairing and new installation the M&E systems in branches, related buildbuildingsother related parties. Solving the problem of emergency breakdown for all branches, HO and related buildings on time. Perform proactive maintenance, reactive maintenance, emergency breakdown, fault finding, replacement, improvement and renovation. Coordination and collaboration with the operation services (MEP system) team member. Reporting the team leader case by case in daily. Survey and estimate the detailed measurement for case running process. Supervise the MEP system and handover with contractor. Survey and inspection the branches, HO, the related building, other related parties and Loan projects.
Responsible for : 1. Data Architecture & Pipeline Oversight Design and maintain scalable, secure, and efficient data pipelines (ETL/ELT). Ensure integration of different data sources into centralized platforms (e.g., data lakes, warehouses). Prioritize data request based on impact, feasibility, and resource availability. 2. Technical Leadership Guide the team in adopting best practices for data modeling, transformation, and storage. Evaluate and implement tools (e.g., ADF, Azure Database, Logic Apps) and cloud platforms (Azure,Open Source). Lead performance tuning and optimization of data workflows. Continuous learning in banking and related system’s data structures, reporting tools and etc... 3. Data Governance & Quality Implement data quality checklist/SOP, validation checks. Monitor data integrity across core banking modules (e.g., GL, customer, account, transaction). Lead reconciliation efforts between source systems and reporting outputs. 4. Team Management & Development Recruit, mentor, and manage data engineers. Conduct performance reviews, set goals, and foster continuous learning. Promote a collaborative and innovative team culture. 5. Cross-Functional Collaboration Work closely with product, Finance, BO, Cards, Corporate, EChannel and IT teams. Translate business requirements into technical specifications. 6. Mandatory Requirements: Familiarity with the banking/finance domain, ATM and Cards, Digital, Corporate Channels systems Proven experience with Azure Cloud Platform, particularly:Azure Data Factory Azure Synapse Azure Database Azure Storage Account Logic Apps Dataflow Strong understanding of data integration, ETL/ELT processes, and data modeling. Proven track record in building and scaling enterprise-grade data platforms. Databases: Relational (Oracle, SSMS, PostgreSQL), NoSQL (MongoDB) Data Warehousing & Lakehouse architectures 7. Preferred Qualifications: Experience with:Apache Airflow Apache Spark Docker Kubernetes Knowledge of CI/CD practices and DevOps tools is advantageous.
Program Structure: 2-Month Classroom TrainingGain in-depth knowledge of banking fundamentals, customer service, compliance, leadership, and soft skills. Participate in workshops, simulations, and real-case discussions led by banking professionals. 6-Month Departmental RotationRotate across core departments such as Retail Banking, Operations, Digital Banking, Compliance, and Credit. Understand cross-functional processes and how departments collaborate to deliver value. 10-Month Job AttachmentJoin a designated department aligned with your strengths and career interests. Deliver real contributions through assigned projects, daily operations, and team collaboration. Career OpportunityHigh-performing candidates will be offered a permanent position within the bank at the end of the program.
To deliver good customer service to customers. To ensure customers understand AYA Bank's product and services in details. To complete KYC's information (Know Your Customer). To assist customers for their cash withdrawal and deposit according to the banking operating procedures. To help Branch Manager for the daily closing process. To function the branch administrative and necessary HR processes. To comply with banking policy, operation and procedures as instructed by Head office or Central bank of Myanmar.
Responsibilities Understand the basic talent acquisition process including the manpower planning and budget. Understand local talent market and know how to use online and offline talent acquisition channels and ensure to do vacancy announcement on appropriate channels. Good networking skill and understand where to get the targeted talents. Understand CV Screening Methodology in collaboration with hiring functions (which could be departments and branches) Data handling for the recruitment funnel and dashboard, monitor the CV database. Able to manage interview schedule for different interview panels and ensure the interview-related arrangements including written tests. Handle assigned and allotted interview sessions as being People Panelist with proper interviewing techniques Follow-up for after interview data and feedbacks from panelists. Ensure the background check and blacklist checking of the potential candidates. Get management approval for the best-fit candidates. Good offer management and negotiation with candidates. Run the required medical process for the offer accepted candidates. Any other duties or projects assigned by line manager.
Key Responsibilities Conduct risk assessments in coordination with various departments and management. Allocate resources and prepare detailed audit programs. Lead audit teams during planning, fieldwork, reporting, and follow-up. Review working papers, testing results. Ensure timely completion of audits within the approved plan. Present audit findings, root causes, and recommendations to management. Monitor and track the implementation of audit recommendations. Coach and mentor audit staff to enhance performance and professionalism.
Overall Responsibilities ( အလုပ်တာဝန်အကျဥ်းချုပ်) Perform pre-planning for the audit assigned. Conduct the audit following the audit guidelines. Assist Team Leader, Seniors, and other risk/control functions to ensure that processes, business activities, and internal controls effectively manage risk. Prepare and complete working papers of areas assigned and assist in drafting audit reports. Key Areas of Accountability ( အဓိက တာဝန်ခံယူလုပ်ဆောင်ရမည့် အလုပ်နယ်ပယ်များ) Perform pre-planning for the audit assigned. Ensure the completion of assigned duties and tasks for the bank from beginning to end. Conduct an audit following the audit guidelines. Assist Team Leader, Seniors, and other risk/control functions to ensure that processes, business activities, and internal controls effectively manage risk. Liaise with the auditee on the information requirement of the audit. Prepare and complete the working paper with proper indexing of supporting documents. Assist in drafting the audit report for the review of the Audit Team Leader and Audit Manager/Section Head Perform other related duties as assigned.