Taninthayi Division
02 Jul 2026
Portfolio & Growth Management: Oversee the daily operations of the branch, drive loan disbursement targets, and manage the quality of the credit and savings portfolios. Field Verification & Compliance: Supervise group formations and ensure strict physical verification of clients before loan approvals to mitigate operational and fraud risks. Risk & Overdue Recovery: Monitor delinquency trends closely, implement immediate recovery strategies for overdue loans, and maintain an acceptable PAR level. Team Leadership: Manage, mentor, and track the daily performance of Loan Officers and Credit Officers, facilitating on-the-job training and field safety compliance. Stakeholder Management: Maintain smooth relations with local authorities, village/ward leaders, and community stakeholders to facilitate seamless field operations. Financial Control: Manage branch cash flow, vault security, daily banking transactions, and ensure accurate financial reporting to the Head Office.
Regulatory Compliance Monitor changes in relevant laws, regulations, and guidelines. Ensure timely implementation of new regulatory requirements. Liaise with regulators and handle regulatory filings, reporting, and inspections. Policy & Procedure Development Draft, review, and update compliance policies and procedures. Communicate policies to employees and ensure company-wide understanding and adherence. Risk Assessment Conduct compliance risk assessments and identify potential gaps. Recommend corrective actions and implement mitigation strategies. Monitoring & Auditing Develop and conduct regular compliance audits and internal reviews. Investigate potential compliance issues and report findings to management. Training & Awareness Design and deliver compliance training programs for staff. Promote a strong culture of compliance and ethical behavior. Reporting Prepare compliance reports for senior management and the board. Maintain accurate and up-to-date compliance records.
Conduct internal audits for branch and head office operations Review loan processes, cash handling, and financial transactions Ensure compliance with microfinance policies, procedures, and regulations Identify risks, fraud, and operational weaknesses Prepare audit findings and recommend corrective actions Follow up on audit issues and improvements Support strengthening of internal control systems
1.IT Operations & Administration •Provide IT support to Head Office and branch users. •Troubleshoot hardware, software, network, printer, and system issues. •Support core microfinance systems, office applications, and internal tools. •Update and maintain data in web portals as assigned. •Maintain office IT devices (copiers, printers, tablets, phones, mobiles) and support procurement of IT accessories and equipment. •Manage and coordinate Vendor Quotation to purchase IT devices and for system repairs, replacements, upgrades, renewal etc. •Verify invoices and usage before submission to Management and Finance. 2. Network & System Support •Assist in maintaining LAN/WAN, internet, Wi-Fi, routers, switches, firewalls, PABX, VoIP etc. •Monitor network connectivity and system availability for branches. •Perform basic server, NAS, backup, and storage support. •Install, configure, and maintain CCTV cameras, NVR/DVR systems, access control etc. 3. Hardware & Asset Management •Maintain IT asset inventory, licenses, and documentation. Ensure proper setup for new employees and branch openings. 4. Security & Compliance •Assist in implementing IT security policies (password, antivirus, access control). •Support data backup, recovery etc. •Ensure compliance with internal IT policies and audit requirements. 5. Documentation & Reporting •Prepare IT reports, open ticket for incident, and maintenance records etc. •Document SOPs, SOWs, UAT sheet, system configurations and user guides etc. 6. Other Duties •Travel to branches for IT support and implementation activities. •Support IT projects and system upgrades as assigned. •Perform any other IT-related duties assigned by management.
1.Business & Strategic Planning Assist in developing annual business plans and long-term strategies Align branch-level plans with overall organizational goals Support expansion planning (new branches, new markets) 2. Budgeting & Financial Forecasting Support preparation of budgets, financial projections, and cash flow forecasts Monitor actual vs budget performance and analyze variances Assist in updating forecasts based on portfolio performance 3. Portfolio & Performance Analysis Monitor loan portfolio performance (PAR, portfolio growth, repayment rates) Track branch performance and productivity Prepare regular MIS reports for management 4. Data Analysis & Reporting Analyze financial and operational data to identify trends and risks Prepare daily, weekly, and monthly reports Provide insights for decision-making 5. KPI Monitoring Support KPI setting for branches and departments Track achievement against targets Highlight gaps and recommend corrective actions 6. Coordination with Branches Work closely with branch managers to collect data and planning inputs Ensure timely submission of reports from branches Support implementation of planning guidelines 7. Risk & Compliance Support Identify potential risks in loan portfolio and operations Ensure compliance with internal policies and microfinance regulations Support audit and reporting requirements
1.Recruitment & Selection Manage full-cycle recruitment process (job posting, screening, interviewing, hiring),Coordinate with department heads to understand hiring needs 2. Employee Relations Handle employee grievances, disciplinary actions, and conflict resolution & Support communication between employees and management 3. Performance Management Assist in implementing performance appraisal systems & Support KPI setting and performance evaluation processes 4. Training & Development Identify training needs and organize development programs, Coordinate internal and external training sessions & Support career development and succession planning initiatives 5. HR Administration Maintain accurate employee records and HR databases & Oversee attendance, leave, and HR documentation 6. Compensation & Benefits Assist in salary reviews, payroll coordination, and benefits administration & Ensure accuracy of payroll-related data 7. Policy & Compliance Implement HR policies and procedures & Ensure compliance with labor laws and company regulations Assist the HR Manager in strategic planning & Support workforce planning and organizational development, Participate in and lead HR-related projects when required