Assist in day-to-day office tasks such as filing, photocopying, scanning, and data entry. Maintain accurate records and documents. Support internal and external communication (emails, phone calls, messages). Assist with basic data entry and report preparation using MS Office tools or banking software.
Act as a liaison between business units, SWIFT operation team, IT team, and external vendors. Support system integration between SWIFT and banking applications to ensure smooth message flows (MX/MT). Assist in testing (UAT), troubleshooting, and validation of integration settings. Monitor and follow up on interface issues between SWIFT and banking systems. Provide basic technical guidance and support to end users.