Manage daily sales and marketing operations, including branding activities, sales growth initiatives, and customer satisfaction. Lead, supervise, and monitor Sales & Marketing team performance, ensuring targets and KPIs are achieved. Develop and manage annual sales budgets, forecasts, and expenditure plans. Conduct market research and analysis, providing insights and sales forecasts for management decision-making. Monitor competitor products, pricing, and marketing activities within the region. Identify new marketing opportunities, market trends, and customer requirements to support business growth. Develop and expand distribution channels by identifying and managing suitable distribution partners. Identify and pursue new business opportunities, partnerships, and potential deals. Build and maintain strong relationships with key customers and strategic partners. Promote company products and services to meet client needs and foster long-term customer relationships. Plan and execute sales and marketing programs for existing and new customers in collaboration with the PR team. Provide sales training and coaching to branch staff when required.
Conducting market research and analyzing data to identify and define customers. Organizing customer meets, and events and maintaining good customer relationships with existing and potential customers Updating customer databases and using a customer relationship management system Execute marketing plans, advertising, campaigns and support branding activities Collaborate with internal departments to find optimal marketing solutions Working with the sales team to develop targeted sales strategies Creating and presenting sales performance reports.
(CRM Management, Customer Relationship, Customer Follow Up & Report) • Build and maintain strong relationships with existing customers to increase loyalty & repeat sales • Conduct regular follow-ups via call, message, or visit to maintain long-term relationship • Develop and manage customer reward & VIP/Top customer's programs to improve the sales & retention • Analyze customer's sales data and campaign performance • Work closely with sales, product and management teams • Prepare weekly & monthly CRM reports
Managing master data, including creation, updates. Provide quality assurance of imported data, working with quality assurance analysts if necessary. Processing confidential data and information according to guidelines. Helping develop reports and analyses. Managing and designing the reporting environment, including data sources, security. Develop and implement databases, data collection systems, data analytics and other strategies that optimize statistical efficiency and quality. Perform valid and reliable market research SWOT analysis
Welcome customers and provide professional product consultation and assistance. Achieve individual and showroom sales targets. Build and maintain strong relationships with customers to ensure satisfaction and repeat business. Promote current products, promotions, and special offers to customers. Coordinate with warehouse and related departments to ensure smooth order fulfillment and delivery. Maintain accurate product knowledge, pricing, and inventory information. Support showroom merchandising, product displays, and overall showroom presentation. Prepare sales reports and assist in daily showroom operations as assigned. Support the planning and execution of branding, marketing, and communication activities to enhance brand awareness and customer engagement. Assist in coordinating showroom events, product launches, and promotional campaigns. Collaborate with the marketing team to create and share content for social media, digital platforms, and customer communications. Gather customer feedback and market insights to support marketing strategies and improve the overall customer experience.
Must have strong knowledge and understanding of Procurement and Logistics operational processes. Must be familiar with MACCS System, Tradenet, and import/export license processes. Candidates with a procurement background, strong supplier relationship management skills, and the ability to handle both local and overseas purchasing processes will be given priority.
Data Management & Analysis Manage master data including creation, updates Ensure the quality and consistency of imported data in collaboration with quality assurance analysts. Develop and implement databases, data collection systems, and data analytics and other strategies that optimize statistical efficiency and quality. Process confidential data and information according to guidelines. Support the development of data-driven reports and analyses. Design and manage the reporting environment, including data sources and data security. Marketing Planning & Execution Plan and coordinate showroom activities, customer meetups, and showroom tour arrangements to enhance brand engagement, customer acquisition, and drive showroom traffic. Analyze the marketing environment comprehensively, including competitor analysis, customer behavior, industry trends, and market development status. Plan and execute innovative engagement programs that enhance brand visibility, attract public interest. Assist in exploring and identifying new geographic regions or customer segments suitable for product and market development. Collaborate with cross-functional teams to support marketing strategies aligned with business objectives. Customer Relationship Management (CRM) Assist and support customer relationship management activities by maintaining updated customer databases and tracking engagement initiatives. Prepare and present regular reports on brand performance, customer engagement rates, and CRM-related statistics across the sales and marketing teams.