Handle both Freehand and Nomination shipments. Communicate with carriers and file rates for Freehand shipments. Check contract validity for Nomination shipments. Perform booking reservations and negotiate space between customers and carriers. Communicate with customers for booking arrangements, from booking receipt to loading, B/L issuing, invoicing, and payment collection. Issue invoices and manage payment transfers between customers, carriers, and the finance department. Track carriers for connecting vessels and provide updates to customers. Maintain regular contact with customers, carriers, and operations for any updates or changes. Manage payment receivables and payables. Handle and resolve customer and POD agent issues. Follow up on the payment process from customers and coordinate with the finance team. Input data into Sys freight for invoicing and maintain Job P&L sheet. Prepare weekly and monthly job reports and report to the manager.