Customer Service Documentation Executive(Logistic) in Yangon

Customer Service Documentation Executive(Logistic)

(Customer Relation Officer)

Ever Flow River Group Public Co.,Ltd

သာကေတ | ရန်ကုန်တိုင်း

6 ဦး

ရန်ကုန်တိုင်း

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Customer Service Documentation Executive(Logistic)

Customer Service Documentation Executive(Logistic)

ရန်ကုန်တိုင်း

ဒီနေရာမှာ လျှောက်ပါ

Customer Service Documentation Executive(Logistic)

(Customer Relation Officer)

Myanmar - ရန်ကုန်တိုင်း

သာကေတ | ရန်ကုန်တိုင်း

6 ဦး

ဒီနေ့

ဒီနေရာမှာ လျှောက်ပါ

လုပ်သက်အဆင့်

Experienced Non-Manager

အလုပ်အမျိုးအစား

Customer Service, Support

အလုပ်၏လုပ်ငန်းအမျိုးအစား

ထောက်ပံ့ပို့ဆောင်ရေး/သယ်ယူပို့ဆောင်ရေး

အနိမ့်ဆုံး ပညာအရည်အချင်း

Bachelor Degree

အလုပ်ချိန်အမျိုးအစား

Full Time

လုပ်ဆောင်ရမည့်တာဝန်များ

A Good Opportunity for ..

Handle both Freehand and Nomination shipments.
Communicate with carriers and file rates for Freehand shipments.
Check contract validity for Nomination shipments.
Perform booking reservations and negotiate space between customers and carriers.
Communicate with customers for booking arrangements, from booking receipt to loading, B/L issuing, invoicing, and payment collection.
Issue invoices and manage payment transfers between customers, carriers, and the finance department.
Track carriers for connecting vessels and provide updates to customers.
Maintain regular contact with customers, carriers, and operations for any updates or changes.
Manage payment receivables and payables.
Handle and resolve customer and POD agent issues.
Follow up on the payment process from customers and coordinate with the finance team.
Input data into Sys freight for invoicing and maintain Job P&L sheet.
Prepare weekly and monthly job reports and report to the manager.

ဘယ်သူ့အတွက်လဲ

Male/Female

လိုအပ်သောအရည်အချင်း

Bachelor's degree in business administration, logistics, or a related field.
Proven experience in customer service, preferably in the shipping or logistics industry.
Strong knowledge of Freehand and Nomination shipments.
Excellent communication and negotiation skills.
Ability to handle multiple tasks simultaneously and work under pressure.
Detail-oriented and strong organizational skills, proficient in using relevant software and systems.
Problem-solving skills and ability to think critically.
Ability to build and maintain strong relationships with customers and carriers.
Knowledge of finance and invoicing processes.
Strong analytical and reporting skills.