1. Handle incoming and outgoing correspondence, prepare official letters for departments when assigned, record relevant information, distribute and properly file documents. 2. Maintaining Admin Fixed Assets records by department/branch, conduct regular inspections, keep proper documentation. 3. Take responsibility for administrative and operational support items for staff and office use, including security items and instructed purchases, following standard procedures for receiving, storing, issuing and distributing. Maintain purchase records, hand over items to the store and manually file PO Forms and Vouchers. Prepare price lists and conduct quality and price comparisons for procurement. 4. Manage the storage, issuance, and distribution of items after receiving approval, following established procedures and maintaining proper records. (Head Office/Branches) 5. Maintain individual records for company vehicles, including repairs, maintenance and vehicle requirements. To collect and review vehicle records from branches weekly and monthly, check compliance with set guidelines and submit necessary reports. 6.Conduct daily inspections of the Head Office and branches, record findings and submit reports in a timely manner. Check and respond to Admin emails daily and notify and follow up on required actions accordingly.To check the Admin email ([email protected]) daily, respond accordingly, notify concerned persons and process confirmations. 7. Manage company SIM cards, mobile numbers, and communication line records, including allocation, activation, replacement, and coordination with telecom service providers
Key Responsibilities: 1. Branch Operation & Daily Management Ensure the smooth completion of daily branch tasks. Supervise staff compliance with company procedures and regulations. 2. Sales & Marketing Achieve monthly sales targets (New Customer, Upgrade, Reconnect). Conduct local market research and recommend expansion opportunities. Coordinate and implement promotion plan and events with Head Office S&M department. 3. Customer Service Manage resolution of customer complaints to ensure customer satisfaction. Analyze customer feedback and data, and submit recommendations. 4. Technical Coordination For Network Error, Incident Cases, Service Layer Issues, Service Disruption, Bandwidth Issues, Fiber-related and Backbone-related matters: Timely notify and coordinate with Technical Departments (Transmission, Service, NOC). Propose solutions and recommendations. 5. Coordination with HR, Admin, Finance, Government and External Relations 6. Reporting