To support the implementation and continuous improvement of the Safety Management System (SMS) by promoting a positive safety culture, monitoring safety performance, identifying hazards, managing safety risks, and ensuring compliance with applicable aviation regulations and company safety policies.
To provide accurate information about flight bookings, check-in procedures, and airline policies. To manage customer requests for changes, cancellations, and special service assistance (e.g., wheelchair, infant, meal requests). To communicate politely and professionally to maintain the airline’s positive image. Knowledge of airline reservation and ticketing systems such as Amadeus, Sabre, Galileo is an advantage.
To coordinate inflight magazine publishing and content approvals. To drive advertising collection & client coordination. To assist in event management (planning, logistics & branding). To support sponsorship activities and partner deliverables.
To manage all MMPSAs & B2B corporate partners To drive the sales revenue. To do the market data analysis, sales plan, strategy and report. To build the good relationship with agents. To assist group booking. To do the daily agent assists for system and EQ related matters.