Receive and process customer payments accurately. Issue receipts and maintain accurate transaction records. Balance the cash drawer at the beginning and end of each shift. Greet customers warmly and provide friendly, professional service. Assist customers with product inquiries, pricing, promotions, and basic product information. Handle customer concerns politely and escalate issues to the supervisor when necessary. Ensure all cash, card, and digital payment transactions are properly recorded. Maintain cleanliness and organization of the cashier counter and checkout area. Support daily store operations and collaborate with team members. Perform other duties assigned by the Store Manager or Operation Leader.
Deliver exceptional customer service and brand experience Achieve individual and store sales performance targets Provide professional product recommendations and styling support Maintain visual merchandising and store presentation standards Process sales transactions accurately through POS systems Support inventory management and stock replenishment Ensure compliance with company policies and operational procedures Collaborate effectively with team members to support daily operations
Supervise and coordinate the daily operations of the shop. Lead, train, motivate, and monitor the performance of shop staff. Ensure excellent customer service and resolve customer complaints professionally. Support the achievement of sales targets and business objectives. Monitor staff attendance, punctuality, and work performance. Maintain the cleanliness, organization, and professional appearance of the shop. Monitor inventory levels and conduct regular stock counts. Ensure proper handling, storage, and display of products. Prepare daily, weekly, and monthly sales and operational reports. Ensure compliance with company policies, Standard Operating Procedures (SOPs), and workplace regulations. Handle cash, documents, and company assets responsibly (if assigned). Identify operational issues and recommend improvements. Perform any other duties assigned by Management.
Supervise and coordinate daily operational activities. Assign and monitor team tasks to ensure productivity and efficiency. Ensure compliance with company policies, SOPs, and safety regulations. Monitor operational performance and resolve daily operational issues. Coordinate with relevant departments to ensure smooth workflow. Monitor inventory, equipment, and operational resources. Train, coach, and evaluate team members. Prepare daily, weekly, and monthly operational reports. Monitor attendance, discipline, and team performance. Coordinate with other departments to meet operational requirements. Identify opportunities for process improvement and cost efficiency. Perform other duties assigned by management.