Position Summary Talent Management & Curriculum Development Manager is responsible to design, maintain, monitor and enhance programs, policies and procedures in relation to Learning, Career Development and Succession Planning in order to identify and plan for career progression routes of employees; develop and execute appropriate learning plans and competency development within the parameters of the established Business Strategies. Duties and Responsibilities of Learning and Development Manager 1. Develop and coordinate Talent Management Program on a regular basis to retain employees of great potential and long-term commitment for succession planning of the company 2. Develop and coordinate the Management Trainee Program to attract regular intake of fresh or young professionals to SPNM workforce 3. Launch and coordinate Training Needs Analysis for all SPNM employees to fulfil any pre-existing and potential skill gaps of SPNM employees 4. Report the progress and result of the monitoring and evaluation process of the programs to the supervisor. 5. Liaise and build relations with external training providers/ institutions for potential arrangement of external lectures/ workshops/ courses. 6. Research and design additional training programmes for talent management of SPNM employees in line with the Training Needs Analysis result 7. Coordinate communications with all relevant internal departments and external stakeholders to improve the delivery and effectiveness of the training programs. 8. Research progressive training trends, methods and best practices of both theoretical and practical to ensure ultimate and consistent development of the employees through training programs. 9. Develop additional quantitative and qualitative surveys occasionally to measure, evaluate and align individual and organizational development needs. 10. Produce relevant, knowledgeable content and regularly update the content cycle on social media to boost employee engagement, enthusiasm and productivity as per the unit’s internal knowledge-sharing strategy. 11. Coordinate and revise Learning and Development Guidelines and Procedures on a regular basis as per the changing circumstances and advancing training practices. 12. Fulfill any ad-hoc tasks and assignments as assigned by the direct-line supervisor, as necessary.
Keep knowledge about the company’s Bancassurance products and services up to date in order to be able to response to branches’ and clients’ inquiries. Support branches’ daily operations regarding document completion and system entry. Provide necessary support, products and sales training to branches. Help branches resolve customer complaints regarding selling and claim of insurance policies. Coordinate with related departments and counter team on operational workflows and transactions. Coordinate with the partner company (Capital Taiyo Life Insurance Limited) for daily operation, product knowledge update, customer enquiries, product promotion, and related matters. Report daily, weekly, and monthly sales report to Bancassurance Sales Assistant Unit Manager/ Unit Manager as per the given template, and filing all documents properly. Provide and share “Insurance Awareness and Knowledge” to customers and clients, when necessary. Be willing and ready to contribute and assist wherever needed.
Core Banking & Database Administrator is responsible to assist MIS function for monitoring, reporting, installing, upgrading and troubleshooting the information systems of SPN and security of databases, report to the manager and support all staff who involving in MIS system to perform their work effectively. We expect to better serve the microfinance operations, Core banking systems implementation, Data center implementation and the microfinance's customer needs.
Duties and Responsibilities ofApplication Developer Prepares project plan and project related technical and management reports. Contributing to the development of APIs and workflows Support the entire application lifecycle (concept, design, test, release and support) Designing web/mobile applications and System Integration based on best practices and requirements. Working and developing the web/mobile application in collaboration with other team members and third party. Manages project activities right from project initiation phase to project implementation until successful system commissioning within the set timeline. Manage contracts with the relevant vendors to ensure prompt deliveries of service application. Stay up to date with new technology trends. Be an active learner and a good leader of a team.
Assist in administrative duties assigned by head of internal audit department, unit manager and officer. Assist in assessing compliance with field operation procedures, credit policy and procedures. Visiting clients’ house and observe the field operation processes of loan officers and branch management team. Check and verify the customer information, supporting documents, loan documents. Identify and document business processes and controls in order to evaluate risks and compensating controls and Regular review and check financial statement monthly. Coordinate in audit efforts with other units of internal audit department Assist in assuring audit practices conform to department and professional standards and assisting in internal audit reporting processes. Follow up to ensure that approved recommendations are implemented. All other duties as assigned.
Develop payroll and compensation structure in compliance with stated rules and regulations. Maintain payroll information, directing the collection, calculation and entering of data. Update payroll and compensation records by reviewing changes in deduction, addition, exemptions, job titles, department and transfer. Prepares reports by compiling summaries of hired or terminated staff, incentives, overtime, leave deduction, taxes and salary advance to support the salary calculation. Maintains employee confidence and protects payroll and compensation operations by keeping information confidential. Monitor the market trend and develop employee welfare plan in accordance with applicable law. Build strong network with Tax Office and SSB office. Maintains professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; participating in professional societies. Perform other tasks as assigned by manager.
Duties and Responsibilities of Systems Administration and Help Desk Unit Officer Technical support for company’s desktop computing environment and corporate network, including supported hardware, Software and other business applications, and peripheral devices Perform troubleshooting as required. As such, leads problem-solving efforts often involving outside vendors and other support users Ensure immediate and total restoration of services for all systems and services promptly Responding to users’ requests (including remote users) when they have an IT related problem proactively recognize the problem and implement needed solutions Provide support and maintenance for in-house computer systems, including carrying out diagnosis, upgrade, repairs, maintenance, and installation of all equipment and hardware devices, as well as ensuring top performance of workstation Troubleshoot remote users’ issues by applying remote monitoring and management software Provide solutions to software, hardware, and system problems by researching problems and questions, diagnosing, troubleshooting, and applying available information and resources Solve problems that do not have documentation by walking users through established processes for solving problems over the phone, email or/and in person and utilize critical reasoning in solving the problem Ensure targets are achieved in accordance with tight key performance indicators by identifying Work with technical teams and end users to execute and maintain systems that apply with the best Provide reporting to Systems Admin & Help Desk Manager on strategies and activities Be an active learner and a good leader of a team
Position Summary The Legal Officer will serve as the primary in-house resource for managing legal risks, drafting agreements, and ensuring the company operates within the law. This role requires a blend of sharp legal expertise and business acumen to help the company grow safely. Duties and Responsibilities Day-to-Day Management: Direct Assistance: Execute legal tasks and projects as specifically assigned by the Company Lawyer 1 (Head of Legal). Document Preparation: Prepare initial drafts of legal opinions, briefs, contracts notice and correspondence for review and final approval by the Company Lawyer 1 (Head of Legal). Legal Research: Conduct deep-dive research into specific legal issues or new legislation and provide concise summaries to Company Lawyer 1 (Head of Legal). Case Management: Assist Company Lawyer 1 (Head of Legal) in managing ongoing litigation files, including gathering evidence, organizing exhibits, and tracking court dates. Liaison Work: Serve as the point of contact between the Legal Department and other internal departments to collect information required by Company Lawyer 1 (Head of Legal). Administrative Support: Maintain the legal database, track contract renewal dates, and ensure all documents are signed and filed according to the Company Lawyer 1 ( Head of Legal)’s standards. Diligently follow all instructions and project assignments delegated by the Company Lawyer 1 (Head of Legal). Office IT Tools MS Word: Mastery of formatting, track changes, "Compare Documents" features, and table of contents (essential for long contracts). MS Excel: Ability to maintain legal trackers, litigation calendars, and contract expiry databases. Presentation Tools: Proficiency in PowerPoint to prepare summary reports or compliance training materials.
The Core Banking System & Database Administrator Unit Manager is responsible for maintaining and enhancing the core banking system, user access controls, and database infrastructure. Key responsibilities include: Managing system changes, new branches, products, parameters, and user access. Troubleshooting issues, providing daily support to branch users, and conducting periodic system reviews. Administering databases: setup, upgrades, performance monitoring, backups, and consolidation. Supporting report development and managing the data warehouse for business operations. Leading IT-related projects from planning to implementation and providing technical reports. Coordinating with vendors for timely delivery of services and managing contracts. Delivering staff training, documentation, and promoting compliance with IT policies and standards.