Quickly learn and adopt new technologies. Collaborate with teams on project architecture, database design, and system design. Develop new software applications for Windows and web platforms and enhance existing systems. Maintain software, resolve incidents, and fulfill service requests. Integrate devices and conduct system testing before deployment. Mentor junior developers and provide technical training to Support Engineers and Associate Developers. Prepare ISO documentation and configure required devices, software, and databases. Lead and coordinate software deployment for websites and client applications, providing deployment instructions and follow-up support.
Prepare and manage tender, bidding, quotation, invoice, contract, and project-related documents. Coordinate procurement, overseas shipments, suppliers, purchase orders, payments, and customer follow-ups. Monitor project requirements, specifications, delivery schedules, and payment terms. Maintain ISO documentation, inventory records, and supplier deal registration. Coordinate with the Technical Team on project planning and operations. Submit weekly reports to the Business Operations Manager and perform other assigned duties.
Provide technical support and troubleshoot hardware, software, networking, and system issues. Install, configure, monitor, and maintain IT hardware, software, and system services. Provide on-site and remote support and coordinate with relevant teams to resolve incidents and service requests. Prepare daily job/service reports and ensure proper handling of company data. Maintain good client relationships and provide professional technical support. Provide 24/7 technical support and work on Day/Night shifts, including weekends and after office hours, as required.
Prepare and maintain financial reports, including P&L, balance sheet, and general ledger accounts. Monitor daily accounting transactions, cash and bank accounts, accounts receivable, and revenue. Handle taxation processes, including commercial tax and advance income tax. Support monthly, annual, and external audit processes and liaise with auditors as required. Manage accounting software, invoicing, payment/collection records, and maintain accurate financial documentation. Coordinate with banks and government offices and assist the Chief Accountant with financial reporting and accounting operations.