The Head Counselor will lead the counseling team at Unilink Malaysia, guiding students applying to Malaysia Thai and Singapore universities. This role ensures students receive accurate guidance, support, and assistance throughout their application and admission processes. Key Responsibilities: 1. Lead and manage the counseling team to provide high-quality student support. 2. Guide students applying to Malaysia, Thai and Singapore universities, advising on programs and admission requirements. 3. Conduct student assessments and recommend suitable academic paths. 4. Coordinate with partner universities in Thailand and Singapore to ensure smooth admission procedures. 5. Monitor and report on student progress, team performance, and program outcomes. 6. Develop strategies to improve counseling services and student satisfaction. 7. Train,Plan, Execute & Review to all assigned tasks to the Counsellors. 8. Plan and Execute both online & Physical educational related webinar and semimar for students engagement and coversion. 9. Responsible for the monthly & Quarterly center target set by Line Manger and Head Counsellor. 10. Execute Weekly , Monthly and Quarterly report to respective line Manager & Directors. Participate in training and meeting assigned by the line manager 11. Must be willing to work overtime if necessary. 12. Must be willing to collaborate with activities related to the role.
The Document Officer will be responsible for managing, organizing, and maintaining all student and company documents. This role ensures that all documentation is accurate, up-to-date, and compliant with internal policies and external regulations. The Document Officer will work closely with admissions, counseling, and administrative teams to support smooth operations. Key Responsibilities: 1. Collect, verify, and process student documents for admissions and enrollment. 2. Maintain proper filing systems (both digital and physical) for easy retrieval. 3. Ensure all documents are accurate, complete, and comply with company and university requirements. 4. Prepare reports and summaries of documents for internal use. 5. Assist the team in document-related tasks, including scanning, data entry, and record keeping. 6. Follow up on missing or incomplete documentation with students and partner institutions. 7. Ensure confidentiality and security of all student and company records. 8. Must be willing to help the Counsellor team related document tasks. 9. Must participate in online and physical webinar assigned by Head Counsellor & Line Manger. 10. Execute Weekly , Monthly and Quarterly report to respective line Manager & Head Counsellor.