ROLE PURPOSE The Senior Team Lead (Assistant Manager) is a self-driven audit professional responsible for leading and executing end-to-end audit engagements. This role requires applying in-depth knowledge to evaluate the adequacy and effectiveness of the corporate governance, risk management and control environment by leading audits and mentoring junior staff. A key accountability is providing insightful, actionable recommendations to senior management that enhance operational efficiency and strengthen internal controls. KEY RESPONSIBILITIES 1. Engagement Management and Team Leadership Plan, execute, and report on audit assignments in full compliance with the Internal Audit Manual and methodology, ensuring timely completion within the approved budget and schedule. Lead, manage, and mentor audit team members throughout the engagement lifecycle, fostering a collaborative environment and promoting professional development. Review the work of team members to ensure accuracy, completeness, and adherence to internal standards, providing constructive coaching to enhance overall audit quality and efficiency. Design and perform detailed audit testing to evaluate the adequacy, effectiveness, and efficiency of internal controls, interacting directly with process owners to validate operational realities. Ensure all audit working papers are clear, concise, and comprehensively document procedures performed, and conclusions reached, supported by appropriate and sufficient audit evidence. Manage the issue tracking process by performing follow-up audits to verify the complete and effective implementation of management's corrective actions. Undertake and contribute to ad-hoc investigations, advisory projects, and departmental initiatives as assigned by senior management. 2. Stakeholder Collaboration and Communication Proactively communicate audit progress, significant findings, and actionable recommendations to the Vice President or Senior Vice President, demonstrating strong judgment in issue escalation. When presenting issues, propose practical and well-reasoned solutions to address root causes and enhance the control environment. Build and maintain constructive, trust-based relationships with key internal and external stakeholders to facilitate effective auditing process and promote the value of internal audit.
ROLE PURPOSE The Senior Database Administrator is responsible for ensuring availability, integrity, confidentiality, and performance of banking databases that support core banking, payment systems, channels, risk, AML, and regulatory reporting. The role ensures full compliance with banking regulations, business continuity requirements, and security standards. KEY RESPONSIBILITIES Regulatory & Compliance Responsibility (Critical) Ensure database systems comply with: Central Bank / Financial Regulator directives ISO 27001 / ISO 22301 PCI-DSS (for card/payment systems) Internal IT & Information Security Policies Implement and maintain: Database audit logging User activity monitoring Evidence for regulatory and internal audits Support regulatory examinations and IT audits (CBS, DR, security, access control). Core Banking & Mission-Critical System Support Administer databases supporting: Core Banking Systems (CBS) Payment Switches (RTGS, ACH, SWIFT, ATM, POS) Digital Banking (Mobile, Internet Banking) Ensure 24x7 availability with zero tolerance for data loss. Participate in major cutovers, EOD/EOM/EY processing , and system rollouts. High Availability (HA) & Disaster Recovery (DR) Design, implement, and maintain bank-grade HA/DR architectures : Oracle RAC / Data Guard PostgreSQL / MySQL Replication Ensure compliance with approved: RTO / RPO Active-Active / Active-Passive DR models Conduct regular DR drills and submit results to BCP/DR committees. Maintain DR runbooks and evidence for regulators. Data Security & Access Control Enforce least-privilege access and segregation of duties: DBA vs Application vs Operations Implement: Encryption at rest and in transit Secure credential storage Database firewall or activity monitoring where required Review and approval: Privileged access requests Emergency access (Break-Glass) usage Ensure timely user access revocation Backup, Recovery & Data Protection Define and maintain: Backup policies (online, offline, offsite) Retention schedules aligned with regulatory requirements Perform and validate: Backup integrity tests Point-in-time recovery Ensure backups are: Encrypted Immutable (where applicable) Support legal, audit, and compliance data retrieval requests. Performance, Stability & Risk Management Proactive monitor: Transaction latency Locking and contention Storage and I/O performance Perform SQL and schema optimization for high-volume banking workloads . Identify database-related operational risks and implement mitigation plans. Support major incidents and perform Root Cause Analysis (RCA) . Change & Release Management Participation in Change Advisory Board (CAB) . Review and approval: Database schema changes Patches and upgrades Ensure changes follow: Maker-Checker principle Rollback and contingency plans Support UAT, SIT, and Production deployments. Monitoring, Automation & Reporting Implement/supporting enterprise monitoring tools: OEM / Prometheus / Grafana / Zabbix Define KPIs: Availability Performance SLAs Backup success rate Automate routine operations using scripts while ensuring auditability. Produce regular operational and compliance reports . Documentation & Audit Readiness Maintain updated documentation: Database architecture diagrams SOPs and runbooks DR and backup procedures Ensure documents meet: Audit evidence standards Regulatory review expectations Support internal, external, and regulator audits. Leadership & Governance Act as Database Technical Authority . Mentor junior DBAs and review their work. Participate in IT governance committees (BCP, DR, Security). Evaluate new database technologies with risk and compliance lens .
ROLE PURPOSE The Business Analyst in Technology Transformation plays a key role in bridging the gap between business needs and technology solutions at Yoma Bank. The primary responsibility is to understand, analyze, and document business requirements, while working closely with both technical teams and business stakeholders to ensure successful solution delivery. The role ensures that all technological solutions are aligned with business objectives, enhancing operational efficiency and fostering innovation within the bank’s initiatives. KEY RESPONSIBILITIES 1. Requirements Gathering & Analysis Work with business stakeholders to gather and define clear, concise, and detailed business requirements for technology solutions and improvements. Analyze current business processes, workflows, and systems to identify opportunities for improvement and innovation. Translate business needs and insights into actionable requirements for development and engineering teams. 2. Collaboration & Solution Design Collaborate with UI/UX Designers, Architects, and Engineering teams to ensure requirements are effectively integrated into solution design and delivery. Act as the liaison between business stakeholders, product owners, and the technology team to align project goals, deliverables, and timelines. Support architects and developers by clarifying business needs and validating functional specifications. 3. Documentation & Communication Prepare comprehensive documentation including business requirements (BRD), functional specifications (FSD), process flows, wireframes, epics, and user stories for both technical and non-technical audiences. Ensure requirement traceability throughout the project lifecycle. Facilitate workshops, demos, and review sessions to validate requirements and designs with stakeholders. 4. Testing & Validation Assist in defining acceptance criteria and test scenarios. Coordinate and support User Acceptance Testing (UAT) to ensure solutions meet business requirements and quality standards. Validate delivered solutions against documented requirements and ensure readiness for deployment. 5. Change Management & Continuous Improvement Support change management initiatives by ensuring communication and training materials are developed to facilitate smooth adoption. Monitor and evaluate the performance of implemented solutions, providing recommendations for enhancements to improve effectiveness and efficiency. Provide analytical insights into project metrics, progress, and performance to guide decision-making.
ROLE PURPOSE Treasury & FI Department is looking for a Vice President - Senior Money Market Dealer, who will be reporting to Senior Vice President of Treasury & FI to drive businesses through the sales of Treasury Money Market products and hedging solutions. KEY RESPONSIBILITIES Invest in assets according to the bank’s guidelines to deliver a competitive rate of return within the given level of risk. Implement an assets and liabilities strategy (gapping) to optimize return, with ALCO’s guidelines. Prepare ongoing assessment of asset and liability mismatches and manage the implementation of required short term and medium-term investment management. Ensure the bank is in compliance with the regulatory requirements, such as Reserve Requirement. Follow through of the entire sales process for the client – sales, execution, preparation of term sheet and follow up on any trade issues. Plan, develop and implement to meet the budgeted P&L of the year for new products and investment portfolio. Expand existing business and provide feedback to the management. Provide structured hedging solutions to the local and foreign clients. Maintain excellent relationship with counterparts from local and foreign banks Other responsibilities Review and update Policies and SOPs . Test and implement system upgrades. Update existing/create new tracking tools. Support and train subordinates for their professional growth. Proactively communicate with internal and external stakeholders. Annual review of interbank counterparty limit to the related Financial Institutions. Take charge of the department’s administration matters. Other ad-hoc tasks.
ROLE PURPOSE The role is responsible for execution of the bank’s compliance oversight program by conducting reviews, identifying compliance gaps, and monitoring remediation actions to ensure adherence to regulatory requirements and internal policies. KEY RESPONSIBILITIES Execute compliance oversight reviews across business units to assess adherence to regulatory requirements and internal policies. Support the implementation of the annual risk‑based compliance oversight plan based on identified risk areas. Perform compliance risk assessment activities and contribute to risk rating updates. Manage regulatory and policy gap analysis, translating gaps into clear remediation actions with defined ownership and timelines, and monitor progress until closure. Stay updated on changes in relevant laws and regulations to ensure the compliance framework remains current and effective. Support the establishment and maintenance of the bank‑wide SOP repository, ensuring appropriate structure, ownership, and version control. Conduct risk‑based reviews and testing of SOPs and processes to assess effectiveness and compliance with regulatory and policy requirements. Support implementation of process improvement framework, including issue tracking, escalation, and root cause analysis. Prepare clear and concise compliance review reports highlighting findings and recommended actions. Track and follow up on compliance issues to ensure timely and evidence‑based closure. Maintain proper documentation and robust working papers for all oversight activities. Coordinate with business units and stakeholders to facilitate compliance reviews and remediation actions. Support team development and contribute to knowledge sharing within the Compliance Oversight function. Participate in regulatory projects and compliance initiatives with business impact. Perform other related duties as required.
ROLE PURPOSE The role is to act as a trusted compliance partner to the business, providing regulatory guidance, reviewing policies, procedures, and initiatives to ensure they meet regulatory requirements, advising on regulatory risks, and delivering training and awareness programs to build a strong compliance culture across the bank. KEY RESPONSIBILITIES Provide regulatory advice to business units on the interpretation and application of regulatory requirements. Review business initiatives, products, and operational processes to ensure compliance with regulatory requirements and mitigate compliance risks. Act as a key point of contact for compliance queries raised by business units, branches, and support functions. Provide regulatory advisory to senior management on emerging risks and recommend mitigation measures in line with regulatory expectations. Review and provide advisory input on products, services, processes, and business initiatives, including regulatory implications and compliance requirements. Participate in policy and SOPs review and advise on alignment with regulatory expectations. Design, develop, and deliver compliance training programs for staff across business units, branches, and support functions. Develop and update training materials, presentations, quizzes, and assessment to ensure effective learning and understanding. Conduct regulatory awareness sessions, briefings, and targeted training on emerging regulatory requirements and key compliance topics. Track training completion, assess training effectiveness, and provide management reporting on compliance training coverage and outcomes. Manage, mentor and develop the team to enhance their skills and capabilities. Participate in all major regulatory projects that have a business impact.
ROLE PURPOSE The role is responsible for leading the bank’s end‑to‑end regulatory engagement, ensuring timely, accurate, and professional communication with regulatory authorities. The role oversees regulatory reporting, supervisory inquiries, onsite examinations, and audits, while driving regulatory change to ensure the bank’s policies, processes, and business practices align with supervisory expectations. The position also focuses on strengthening and safeguarding the bank’s regulatory relationships, credibility, and standing through proactive monitoring of regulatory developments and effective coordination with internal stakeholders. KEY RESPONSIBILITIES Serve as the point of contact between the bank and regulators and manage day-to-day interactions with regulators, including queries, requests for information and follow-ups. Review and provide insight into regulatory letters and approval submissions, ensuring regulatory expectations are met and submissions are completed in a timely manner. Track all regulatory engagements and action items from meetings and prepare briefing notes for regulatory visits. Oversee logistics and organizing for regulatory engagements, on site visits/audits, ensuring smooth coordination of meetings and visits. Oversee regulatory communications, including incoming and outgoing correspondences, coordinate meetings. Regularly review and reconcile records to confirm that all regulatory commitments and instructions are properly addressed and responded to in timely manner. Provide periodic reports and regular updates on the status of regulatory correspondence, implementation timelines, deadlines, and outstanding action items. Prepare regulatory correspondence, briefing notes, and management updates for senior management, committees, and regulators, as required. Oversee regulatory change management and governance, maintaining the compliance register, tracking regulatory developments up to an implementation stage, assessing impact on the bank, and ensuring internal alignment through structured regulatory affairs management and proactive communication with stakeholders. Oversee the maintenance of a structured repository of regulatory communications, approvals, submissions, meeting records, and action items, ensuring all records are organized and easily accessible for reference. Oversee the outstanding items tracker, including regulatory submissions, approvals, and ongoing obligations, ensuring all outstanding items pending completion are addressed within required timelines Develop and maintain a centralized tracker of regulatory changes and implementation status to provide clear oversight of compliance progress and regulatory obligations. Oversee day-to-day activities of the regulatory engagement function, ensuring efficient workflows and timely deliverables. Manage, mentor, and develop team members to strengthen regulatory engagement capability, technical knowledge, and professional communication standards. Participate in all major regulatory projects that have a business impact.
ROLE PURPOSE Digital Marketing Lead (VP) is responsible for leading the Communications & Digital Marketing function at Yoma Bank by driving integrated digital strategy, content excellence, and channel performance aligned with the bank’s business objectives. The role oversees end-to-end digital ecosystem management including content strategy, channel optimization, stakeholder communications, performance marketing, reporting, and team capability development. This position ensures all communication outputs across digital, PR, CSR, and internal platforms are strategically aligned, impactful, measurable, and compliant with brand standards. As a leadership role, the position is expected to foster a high-performing, collaborative, and data-driven digital marketing culture. JOB RESPONSIBILITIES Strategy & Campaign Leadership Develop and lead the annual digital marketing and communication strategy aligned with business goals. Drive integrated campaigns across social media, PR, CSR, internal communication, and digital channels . Ensure all campaigns follow clear objectives, KPIs, and measurable outcomes . Lead digital transformation initiatives to improve efficiency, engagement, and ROI. Content & Communication Excellence Oversee content strategy, planning, storytelling, and content governance across all communication channels. Ensure consistency in brand tone, messaging, and communication standards across digital and traditional platforms. Review and approve content outputs including visuals, videos, copywriting, and campaign assets. Introduce innovative content formats and digital trends including short-form video, TikTok, AI-driven content, and social storytelling. Channel Management & Performance Optimization Oversee all owned digital platforms including Facebook, TikTok, LinkedIn, YouTube, Website, and App channels. Ensure publishing schedules, audience engagement, and campaign execution meet SLA requirements. Lead paid media planning and optimization across Meta, Google, and other digital platforms. Monitor and improve performance metrics including engagement, reach, CTR, conversion, and audience growth. Data, Reporting & Analytics Establish a data-driven marketing culture across the team. Develop and oversee weekly, monthly, and quarterly reporting dashboards . Translate data into actionable insights and strategic recommendations . Ensure accuracy, consistency, and transparency in reporting . Stakeholder Management & Team Leadership Act as the key digital communication advisor for internal stakeholders including Product, CSR, HR, and business teams. Collaborate closely with Creative & Innovations, agencies, vendors, and external partners. Lead and manage the Digital Marketing team, ensuring clear KPIs, workflows, accountability, and capability development. Foster a culture of collaboration, creativity, innovation, and continuous improvement. Governance, Quality & Compliance Ensure all communications and digital activities comply with brand guidelines, regulatory requirements, and risk management standards. Maintain strict quality assurance and approval processes across all digital outputs. Implement structured workflows and governance procedures for content and campaign management.
ROLE PURPOSE The Vice President, Marketing Management (IMC) is a senior leadership role responsible for defining, governing, and driving integrated marketing and communication strategies across the Bank. This role provides strategic oversight of end to end go-to-market (GTM) initiatives, integrated campaigns, and business-critical programs, ensuring alignment with corporate objectives, brand standards, and regulatory requirements. The role leads cross-functional collaboration, drives execution excellence, and ensures measurable impact across all customer touchpoints while strengthening Yoma Bank’s brand equity and market leadership. JOB RESPONSIBILITIES Strategy Development & Alignment Define and lead the Integrated Marketing Communications (IMC) and GTM strategy aligned with business priorities and brand direction. Act as a strategic partner to business units, product teams, and senior leadership on marketing and communication planning. Establish frameworks, standards, and governance models to ensure consistency, quality, and compliance across all campaigns. GTM Strategy & Campaign Oversight Own end-to-end GTM strategy for major product launches, initiatives, and corporate programs. Approve campaign strategies, messaging frameworks, and channel mix across ATL, BTL, digital, and internal communications. Ensure campaigns are customer-centric, insight-driven, and commercially effective. Execution Excellence & Cross-Functional Leadership Provide leadership oversight to ensure timely, high-quality execution across creative, digital, media, and internal teams. Collaborate closely with Risk, Legal, Compliance, Procurement, and Finance to ensure full regulatory and policy adherence. Proactively identify risks, dependencies, and bottlenecks, driving resolution at a leadership level. Performance Management & Insights Define success metrics, KPIs, and performance dashboards for campaigns and programs. Review post-campaign evaluations, derive insights, and translate learnings into future strategies. Present performance updates and strategic insights to senior management and relevant governance forums. People, Program & Budget Leadership Provide coaching, direction, and performance management to IMC and marketing management team members. Oversee program planning, resource allocation, and budget utilization to ensure efficiency and ROI. Manage agency and vendor performance, including strategic alignment, delivery standards, and cost effectiveness.