Key Responsibilities Plan and oversee daily delivery schedules to meet customer and business requirements. Ensure all customer orders are delivered accurately and within agreed timelines. Monitor delivery performance and resolve operational issues promptly. Coordinate with warehouse, sales, and customer service teams to ensure smooth order fulfillment. Supervise delivery supervisors, drivers, and delivery assistants. Prepare work schedules and allocate manpower efficiently. Train and coach team members on delivery procedures, customer service, and safety practices. Conduct performance evaluations and recommend improvements. Optimize delivery routes to improve efficiency and reduce transportation costs. Monitor vehicle utilization and fuel consumption. Coordinate preventive maintenance and repairs with the fleet management team. Ensure all delivery vehicles comply with company and legal safety requirements. Verify delivery documentation, invoices, delivery orders, and proof of delivery. Ensure returned goods are properly documented and processed. Maintain accurate delivery records and prepare operational reports. Address customer delivery concerns and resolve complaints professionally. Maintain strong relationships with retail outlets, distributors, and key customers. Ensure high standards of service during every delivery. Ensure cosmetic products are handled, stored, and transported according to company quality standards. Monitor compliance with company policies, transportation regulations, and health and safety requirements. Investigate delivery discrepancies and implement corrective actions. Analyze delivery performance using key metrics. Recommend process improvements to enhance delivery efficiency and customer satisfaction. Support logistics improvement projects and system implementations.
Manage the day-to-day finance and accounting functions. Prepare monthly, quarterly, and annual financial statements and management reports. Ensure accuracy and completeness of the general ledger, accounts payable, accounts receivable, and other accounting records. Analyze financial performance against budget, prior periods, and business targets. Provide management with financial analysis and recommendations for business decisions. Establish and maintain appropriate accounting policies and procedures. Lead the annual budgeting and forecasting process. Prepare budgets for manufacturing, distribution, operating expenses, capital expenditure, and working capital. Monitor actual performance against budget and investigate significant variances. Prepare rolling forecasts and cash-flow projections. Support management in evaluating new investments, projects, and business opportunities. Manage daily cash-flow requirements and working capital. Prepare short-term and long-term cash-flow forecasts. Monitor bank balances, payments, collections, and funding requirements. Maintain relationships with banks and financial institutions. Ensure sufficient liquidity for payroll, suppliers, taxes, production, and other operating requirements. Monitor foreign-currency transactions and exposures where applicable. Oversee customer invoicing, collections, and receivables. Monitor customer credit limits and payment terms. Review overdue accounts and coordinate collection activities. Prepare aged receivables reports and provide regular updates to management. Work with the Sales and Distribution teams to control customer credit risk. Oversee supplier invoices, payment processing, and vendor reconciliations. Ensure payments are properly authorized and supported by appropriate documentation. Monitor supplier balances and payment schedules. Coordinate with Procurement and Operations to ensure proper purchase-to-payment controls. Identify opportunities to improve payment processes and working capital. Oversee accounting for raw materials, work-in-progress, finished goods, and production costs. Monitor manufacturing costs, including: Calculate and monitor product costs and margins. Analyze production variances and investigate unusual cost movements. Support the preparation and review of standard costs where applicable. Work with Production and Operations teams to improve cost control and operational efficiency. Monitor inventory valuation and accounting. Review inventory movements, stock adjustments, write-offs, and provisions. Coordinate with Warehouse and Operations teams on regular stock counts and reconciliations. Investigate inventory variances and identify potential control weaknesses. Analyze inventory turnover, slow-moving stock, obsolete inventory, and working capital. Monitor distribution costs, logistics expenses, and delivery-related costs. Ensure timely and accurate preparation and submission of applicable tax returns and statutory reports. Monitor tax liabilities and payment deadlines. Coordinate with tax authorities, auditors, and external advisors when required. Maintain appropriate documentation to support tax filings and financial transactions. Keep management informed of significant changes in applicable tax and accounting requirements. Establish and maintain effective financial controls. Review segregation of duties and authorization procedures. Identify financial and operational risks and recommend appropriate controls. Monitor compliance with company policies and procedures. Investigate unusual transactions, discrepancies, or potential control issues. Support internal and external audit processes. Coordinate annual external audits and other financial reviews. Prepare audit schedules and supporting documentation. Respond to auditor queries and follow up on audit findings. Ensure agreed corrective actions are implemented. Maintain proper financial records and documentation. Lead, supervise, and develop the Finance & Accounting team. Allocate responsibilities and monitor team performance. Establish clear accounting procedures and reporting deadlines. Train team members on accounting processes, systems, and internal controls. Conduct performance reviews and provide coaching and development opportunities. Work closely with Sales, Procurement, Warehouse, Production, Logistics, HR, and senior management. Provide financial analysis to support operational decision-making. Explain financial results and business drivers to non-finance stakeholders. Identify opportunities for cost reduction, profitability improvement, and working-capital optimization. Support and assist to other necessary for financial assistant to MD.
• Manage end-to-end recruitment, including sourcing, screening, scheduling interviews, and onboarding. • Maintain employee records and HR documentation. • Coordinate employee induction and orientation programs. • Monitor attendance, leave management, and maintain HRIS records. • Assist in payroll preparation by providing attendance and employee data. • Handle employee queries related to HR policies and benefits. • Support performance appraisal and employee development initiatives. • Organize employee engagement activities and welfare programs. • Ensure compliance with labor laws, company policies, and statutory requirements. • Prepare HR reports such as headcount, attrition, attendance, and recruitment status. • Coordinate training programs and maintain training records. • Assist in disciplinary procedures and grievance handling.