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Customer Service Specialist (Tele Sales)

DKSH ( Myanmar ) Ltd
ရန်ကင်း | ရန်ကုန်တိုင်း
  1 ဦး
Verified This Job has been Verified as
Real by the Company.
This Job has been Verified as
Real by the Company.
15 Oct 2020
လွန်ခဲ့သော7 မိနစ် က အလုပ်ခန့်အပ်သူ active ဖြစ်နေခဲ့သည် This Company is Actively
Hiring. Your CV will be Sent
Directly to the Company.
This Company is Actively
Hiring. Your CV will be Sent
Directly to the Company.
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Customer Service Specialist (Tele Sales)

DKSH ( Myanmar ) Ltd

Customer Service Specialist (Tele Sales)

DKSH ( Myanmar ) Ltd
လွန်ခဲ့သော7 မိနစ် က အလုပ်ခန့်အပ်သူ active ဖြစ်နေခဲ့သည် This Company is Actively
Hiring. Your CV will be Sent
Directly to the Company.
This Company is Actively
Hiring. Your CV will be Sent
Directly to the Company.
Myanmar - ရန်ကုန်တိုင်း
Verified This Job has been Verified as
Real by the Company.

လုပ်သက်အဆင့်

Experienced Non-Manager

အလုပ်အမျိုးအစား

Customer Service, Support

အလုပ်၏လုပ်ငန်းအမျိုးအစား

ဆေးဝါးနှင့် ဆေးဘက်ဆိုင်ရာသိပ္ပံ

အနိမ့်ဆုံး ပညာအရည်အချင်း

Bachelor Degree

အလုပ်ချိန်အမျိုးအစား

Full Time

လုပ်ဆောင်ရမည့်တာဝန်များ

An Excellent Opportunity for ...

  • Support superior in managing day-to-day operating expenditures against operating budgets to ensure efficient usage of resources
  • Supervise tele-sales assistants to ensure work processes and standard operating procedures are adhered to when performing work
  • Create and maintain leads and target lists for potential new customers over the phone
  • Conduct audits on calls/transactions and provide feedback to tele-sales assistants for improvement
  • Consolidate comments and channels to respective Operations teams for immediate resolution
  • Identify and evaluate key areas/processes to improve efficiency and meet sales targets
  • Monitor daily results and prepare weekly and monthly sales reports for management
  • Conduct daily team meetings outlining any urgent issues, product updates, trade announcements, etc., to ensure tele-sales assistants are fully educated
  • Work closely with Sales and Marketing functions to ensure alignment in terms of promotions, pricing, campaigns, follow-up, etc.
  • Establish and maintain good working relationships with customers

ဘယ်သူ့အတွက်လဲ

Female

လိုအပ်သောအရည်အချင်း

  • Diploma or professional qualification in Business Studies or a related discipline
  • Minimum three to five years’ experience in a similar role
  • Demonstrate basic knowledge in customer service principles and practices
  • Demonstrate a working understanding of the company's products, services, marketing campaigns, etc.
  • Proven experience in outbound tele-sales call centers
  • Proven excellent communication skills and strong telephone manners
  • Demonstrate proficiencies in office productivity tools (e.g. Excel, Word and PowerPoint)
  • Demonstrate fluency in local language and ideally in English, both written and spoken
  • IT skills e.g PPT, excel, word, email
  • Interpersonal skills
  • Customer service skills
  • Self learning and development skills

ကျွန်တော့်တို့ ဘာတွေကမ်းလှမ်းနိုင်သလဲ

အက်ိဳးအျမတ္

Rewards for over performance

ထူးခြားချက်များ

International Standards

အခွင့်အလမ်းများ

Learn new skills on job
OR

လုပ်သက်အဆင့်

Experienced Non-Manager

အလုပ်အမျိုးအစား

Customer Service, Support

အလုပ်၏လုပ်ငန်းအမျိုးအစား

ဆေးဝါးနှင့် ဆေးဘက်ဆိုင်ရာသိပ္ပံ

အနိမ့်ဆုံး ပညာအရည်အချင်း

Bachelor Degree

အလုပ်ချိန်အမျိုးအစား

Full Time

နောက်ထပ်အလားတူအလုပ်များ

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