Key Responsibilities (JR)

Customer & Front Desk Duties
    •    Greet all customers politely and professionally upon arrival
    •    Handle walk-in customers and assist them with basic enquiries
    •    Manage customer check-in and check-out procedures
    •    Ensure the reception area is always clean, tidy, and presentable

Appointment & Coordination
    •    Answer phone calls, WhatsApp, and messages related to appointments
    •    Schedule, confirm, and manage customer appointments accurately
    •    Coordinate with therapists and outlet staff to ensure smooth service flow
    •    Inform customers of waiting times, promotions, and service details

Sales & Support
    •    Assist in explaining treatments, packages, and products when required
    •    Support the team in converting enquiries into bookings
    •    Handle basic billing, receipts, and payment coordination (if assigned)

Administrative Support
    •    Maintain daily appointment records and customer data
    •    Assist with basic reports, filing, and front-office documentation
    •    Report customer feedback, complaints, or issues to the supervisor or manager

Brand & Professional Standards
    •    Uphold Bee Choo Origin Myanmar’s service standards and brand image
    •    Maintain professional appearance, behavior, and communication at all times
    •    Follow company policies, SOPs, and workplace rules
 

    •    Female, presentable, polite, and well-spoken
    •    High school diploma or equivalent (customer service background preferred)
    •    Basic English communication skills (spoken)
    •    Comfortable using phone, WhatsApp, and simple computer systems
    •    Good attitude, willingness to learn, and strong customer-service mindset
    •    Ability to multitask and stay calm during busy hours

    •     report to Outlet Manager / Operations Manager