• Oversees food preparation, ensuring compliance with health, safety, food handling, and hygiene standards.

• Ensures customer satisfaction with all aspects of the restaurant and dining experience.
• Handles customer complaints, resolving issues in a diplomatic and courteous manner.
• Ensure staff are well trained and serve the expected customer services
• Ensures compliance with alcoholic beverage regulations.
• Estimates food and beverage costs.
• Manages inventory and purchases food and supplies.
• Conducts daily inspection of restaurant and equipment to ensure compliance with health, safety, food handling, and hygiene standards.
• Periodically evaluates restaurant equipment for repairs and maintenance; schedules for service.
• Collaborates with chefs to develop appetizing menus.
• Maintains sales records and tracks cash receipts.
• Prepares and submits operations reports and other documentation requested by the management
• Performs other duties as assigned optimizing workflow and productivity by the management

Supply chain, procurement and culinary edge

• researching dishes and planning menus
• keeping abreast of inventory and ordering supplies
• monitoring product quality and handling vendors

Compliance, health and safety

• ensuring compliance with licensing, health and safety regulations
• establishing and maintaining policies and protocols

Marketing

• proactively fostering the restaurant’s image
• endeavoring to expand the restaurant’s reach through targeted promotions
• coordinating with Marketing team for marketing activities and plans

• Ability to manage an entire  restaurant
• Proven working experience as a Restaurant Manager.
• Excellent record of kitchen management.
• Ability to spot and resolve problems efficiently.
• Capable of delegating multiple tasks.
• Budgeting skills to control costs.
• Incredible food preparation abilities.
• Ability to handle multiple tasks at once.
• Deep knowledge of the food industry and trends.
• Incredible time management skills.