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Assistant Customer Service Manager

Talent Experts
| ရန်ကုန်တိုင်း
Verified This job has been verified by the company as a real job vacancy.
24 Jun 2020
Recruiter active 1 day ago The recruiter at this company was last active reviewing applications.
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Assistant Customer Service Manager

Talent Experts

Assistant Customer Service Manager

Talent Experts
Recruiter active 1 day ago The recruiter at this company was last active reviewing applications.
Myanmar - ရန်ကုန်တိုင်း
Verified This job has been verified by the company as a real job vacancy.

လုပ္သက္အဆင့္

Experienced Non-Manager

အလုပ္အမ်ိဳးအစား

Customer Service, Support

Job Industry

ဘဏ်လုပ်ငန်း/အာမခံလုပ်ငန်း/အသေးစားချေးငွေလုပ်ငန်း

အနိမ့္ဆံုး ပညာအရည္အခ်င္း

Bachelor Degree

Job Type

Full Time

လုပ္ေဆာင္ရမည့္တာ၀န္မ်ား

A Good Opportunity for ..

  • Develop strategies for customer service excellence and address customer service needs assisting Customer Service Manager
  • Take ownership of handling difficult issues and pending cases regarding customer complaints and queries and proactively following through to resolution
  • Maintain customers’ focus on all times and answer to customers’ enquiries using the standard guidelines
  • Supervise, manage and train the team members while ensuring that every task is done correctly and effectively, and make sure that all aspects of customer service are established well
  • Oversee and manage performance and service quality of the customer service staff to guarantee customer satisfaction
  • Take care of current customer service conditions and has to initiate new policies for jammed up customer complaints
  • Deliver a comprehensive service to respond enquiring customers and build strong customer relationship
  • Supervise day-to-day operations in the customer service department
  • Create effective customer service procedures, policies and standards.

Open To

Male/Female

လိုအပ္ေသာအရည္အခ်င္း

  • Bachelor’s Degree holder
  • Must have at least 4 years of experience in Customer Service Field
  • Must have proven work experience in Insurance, Bank, Microfinance or other similar industries
  • Proficient in English language

What We Can Offer

အက်ိဳးအျမတ္

Ferry provided
Rewards for over performance

ထူးျခားခ်က္မ်ား

Fun working environment
Make a difference
Join an experienced team

အခြင့္အလမ္းမ်ား

Learn new skills on the job
Promotion opportunities
Management potential
OR

လုပ္သက္အဆင့္

Experienced Non-Manager

အလုပ္အမ်ိဳးအစား

Customer Service, Support

Job Industry

ဘဏ်လုပ်ငန်း/အာမခံလုပ်ငန်း/အသေးစားချေးငွေလုပ်ငန်း

အနိမ့္ဆံုး ပညာအရည္အခ်င္း

Bachelor Degree

Job Type

Full Time

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