- Responsible for all functions and financial metrics for the branch.
- Provides input into the Annual Operating Plan; manages the branch to the Annual Operating Plan; monitors all appropriate business metrics including Branch balanced scorecard, profit and loss metrics, and asset metrics.
- Provides input into annual marketing and sales plan; develops and maintains business relationships with customers, and develops new business partners and alliances for the branch.
- Develops an understanding of Cummins’ business in the region, globally, and across all business units.
- Manages customer satisfaction for the Branch as measured by Net Promoter Score and Lens of the Customer programs; develops a culture of customer service in the branch; recruits, develops, motivates, and retains high quality customer service employees.
- Manages customer service through Branch operations; implements and enforces use of defined service processes.
- Manages warranty submission and rejection for the branch; develops an understanding of repetitive warranty issues and provides feedback to the organization to ensure product and service improvement; monitors Repair Event Cycle - - Time and manages process improvements within the branch.
- Manages compliance with health, safety, and environmental standards and compliance; actively participates in health, safety, and environment audits.
- Ensures that employees understand Cummins’ culture of corporate responsibility.
- Manages facilities maintenance; manages leases; recommends changes to facilities as appropriate.
- Manages, develops, and motivates employees; completes, agrees to and monitors work plans and Individual Development Plans for direct reports.

- College, university, or equivalent degree in required Business Administration, Engineering, or related subject required.
- Six Sigma Green Belt certification required.
- Generator or similar equipment sales experience preferable
- Sales management experience in a similar environment is essential
- Excellent IT and Microsoft Office Skills
- Excellent customer interaction skills
- Local Candidate with good English communication skills is more preferable
- Significant relevant experience required, including managerial and budgetary experience