A Great Opportunity for ...
- To lead Mandalay Showroom team and be accountable for the performance of sales and customer service in both efficiency and effectiveness.
- Direct Mandalay Branch operational aspects including distribution operations, customer service, human resources, administration and sales.
- Assess local market conditions and identify current and prospective sales opportunities.
- To ensure all aspects of showroom including product display, space utilization, layout, appearance, ambiance, merchandising, cleanliness, etc are day to day well maintenance and improved all the time.
- To guide, train, develop, motivate and encourage team in effective sales and communication strategies as well as excellent customer service.
- Conduct regular sales meeting and meet organizational goal
- Network to improve the presence and reputation of the branch and company.
- To assess the individual and team performance with measurable Key Performance Indicator (KPI) so that proper guidance and direction is timely provided and addressed. (KPI must be established & reviewed regularly other than mid-year & year-end appraisals).
- To review results and responses by analyzing the relevant data and information for reporting, strategy setting and tactical changes for improvement.
- To evaluate the local market trend worldwide.
- To initiate, analyze and develop sales promotion activities, business plans and operational flow improvement which contribute to the company branding, sales performance and members growth.
- To prepare a budget, sales plan and members improvement plan to align company vision and values.
- Coordinate with other managers to ensure the smooth functioning of the showroom, company’s objectives and culture building.
- Other related roles & responsibilities as required.