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Customer Care Representative, Healthcare BU

DKSH ( Myanmar ) Ltd.
| ရန်ကုန်တိုင်း
Verified This job has been verified by the company as a real job vacancy.
21 May 2019
Recruiter active 13 hours ago The recruiter at this company was last active reviewing applications.
ရန်ကုန်တိုင်း
Verified
Recruiter active 13 hours ago The recruiter at this company was last active reviewing applications.
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Customer Care Representative, Healthcare BU

DKSH ( Myanmar ) Ltd.
ရန်ကုန်တိုင်း

Customer Care Representative, Healthcare BU

DKSH ( Myanmar ) Ltd.
Recruiter active 13 hours ago The recruiter at this company was last active reviewing applications.
Myanmar - ရန်ကုန်တိုင်း
Verified This job has been verified by the company as a real job vacancy.
| ရန်ကုန်တိုင်း
21 May 2019
Verified
Recruiter active 13 hours ago The recruiter at this company was last active reviewing applications.

လုပ္သက္အဆင့္

Entry Level

အလုပ္အမ်ိဳးအစား

Customer Service, Support

Job Industry

ဆေးဝါးနှင့် ဆေးဘက်ဆိုင်ရာသိပ္ပံ

Job Type

Full Time

လုပ္ေဆာင္ရမည့္တာ၀န္မ်ား

A Big Opportunity for ...

- Follow and adhere to work processes and standard operating procedures in performing day-to-day tasks
- Receive and handle inbound customer orders, queries and complaints (via hotline)
- Document and record customer details, queries and complaints
- Conduct outbound calls to follow up on issues/orders/complaints to ensure customer satisfaction
- Resolve customer queries/complaints as per standard operating procedures and channel to respective operations team for immediate resolution
- Provide feedback to supervisor on improvement areas based on customer/client issues
- Prepare and submit regular/ad hoc reports to respective departments or management on all the cases logged in system
- Establish and maintain good working relationships with clients/customers

Open To

Male/Female

လိုအပ္ေသာအရည္အခ်င္း

- Any Graduate
- Minimum one to two years' experience in similar role
- Proven basic CRM and SAP knowledge
- Proven basic experience in call center/customer service environments
- Demonstrate high attention to detail, follow-through and accuracy
- Demonstrate proficiency in office productivity tools (e.g. Excel, Word and PowerPoint)
- Demonstrate fluency in local language and ideally in English, especially written
- Demonstrate ability to handle highly sensitive and confidential information with integrity

What We Can Offer

အက်ိဳးအျမတ္

According to company policy

ထူးျခားခ်က္မ်ား

  • An awesome company
  • Join a winning team
  • You can make a difference

အခြင့္အလမ္းမ်ား

  • Opportunities for promotion
  • Possibility for job training
  • Learn new skills and techniques
သက္တမ္းကုန္သြားပါျပီ
OR
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လုပ္သက္အဆင့္

Entry Level

အလုပ္အမ်ိဳးအစား

Customer Service, Support

Job Industry

ဆေးဝါးနှင့် ဆေးဘက်ဆိုင်ရာသိပ္ပံ

Job Type

Full Time

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