Customer Service Executive in Yangon

Customer Service Executive

(Customer Relation Officer)

JFE MYANMAR Coated Steel

သံလျင် | ရန်ကုန်တိုင်း

ရန်ကုန်တိုင်း

APPLY HERE

Sorry, Unable to Apply

55%

Please Upload CV Attachment, or update your JobNet Profile to at least 55% of completion.

Upload CV

Update Profile

Customer Service Executive

Customer Service Executive

JFE MYANMAR Coated Steel

ရန်ကုန်တိုင်း

APPLY HERE

Customer Service Executive

(Customer Relation Officer)

JFE MYANMAR Coated Steel

Myanmar - ရန်ကုန်တိုင်း

သံလျင် | ရန်ကုန်တိုင်း

19 Aug 2025

APPLY HERE

လုပ္သက္အဆင့္

Experienced Non-Manager

အလုပ္အမ်ိဳးအစား

Customer Service, Support

Job Industry

ကုန်ပစ္စည်းထုတ်လုပ်ရေး

အနိမ့္ဆံုး ပညာအရည္အခ်င္း

Bachelor Degree

Job Type

Full Time

လုပ္ေဆာင္ရမည့္တာ၀န္မ်ား

An Excellent Opportunity for ...

To work safely at all times and to actively participate in JMCS Safety programs.
Be the first point of contact for customers ensuring the JMCS Service Charter is achieved at all times.
Answer calls with a professional phone manner, use JMCS greeting and within 3 rings.
Respond promptly to emailed enquiries, within 24 hours.
Always deal with customers in a professional manner and provide exceptional customer service.
Use problem-solving skills and think outside the box for solutions to customer issues.
Seek positive and negative feedback on JMCS service performance.
Process customer orders received via email or phone using the JMCS ERP system.
Liaise with the Supply Chain dept to ensure timely deliveries and Finance dept for account payments.
Complete arising tasks as directed by Sales VP & Manager
Monthly Tendering process to ensure efficiency and compliance.
Liaise between internal departments and tender suppliers to provide excellent service.

Open To

Male/Female

လိုအပ္ေသာအရည္အခ်င္း

Minimum 2 (two) years proven experience in customer service role or equivalent
Proficiency in Burmese and English
Outstanding communication and interpersonal abilities
Fast learner, creative and with a passion for sales
Thorough understanding of negotiating techniques
Self-motivated with a results-driven approach
Aptitude in delivering effective presentations to groups of people
Moderate skills of MS Office applications, particularly MS Excel / MS Power Point
Numerically literate, comfortable working with numbers, making sense of metrics, preparing reports
Excellent organizational and multi-tasking skills
A team player with a customer-oriented approach and the potential and attitude required to learn
Good in communication skill and problem-solving skills.
Bachelor’s degree and related Certificate or Diploma
Business related Degree highly regarded
Trained in customer techniques