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Customer Service Advisor

(Customer Relation Officer)

Focus Star Co.,Ltd
ဗဟန်း | ရန်ကုန်တိုင်း
Verified This job has been verified by the company as a real job vacancy.
21 Jul 2025
Recruiter active 1 day ago The recruiter at this company was last active reviewing applications.
ရန်ကုန်တိုင်း
Verified
Recruiter active 1 day ago The recruiter at this company was last active reviewing applications.
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Customer Service Advisor

Focus Star Co.,Ltd
ရန်ကုန်တိုင်း
APPLY HERE

Customer Service Advisor

(Customer Relation Officer)

Focus Star Co.,Ltd
Recruiter active 1 day ago The recruiter at this company was last active reviewing applications.
Myanmar - ရန်ကုန်တိုင်း
Verified This job has been verified by the company as a real job vacancy.
ဗဟန်း | ရန်ကုန်တိုင်း
21 Jul 2025
Verified This job has been verified by the company as a real job vacancy.
Recruiter active 1 day ago The recruiter at this company was last active reviewing applications.
APPLY HERE

လုပ္သက္အဆင့္

Experienced Non-Manager

အလုပ္အမ်ိဳးအစား

Customer Service, Support

Job Industry

မော်တော်ကားထုတ်လုပ်ရောင်းချမှု

အနိမ့္ဆံုး ပညာအရည္အခ်င္း

Diploma

Job Type

Full Time

လုပ္ေဆာင္ရမည့္တာ၀န္မ်ား

An Exciting Opportunity for ...

  • Greet customers when they arrive at the parts and service center and direct them to an available mechanic.
  • Consult with mechanics about necessary repairs and possible alternatives to expensive work.
  • Provide customers with in-depth information about available aftermarket and OEM (original equipment manufacturer) part options
  • Answer questions about service outcome (after consulting with mechanic if necessary)
  • Advise customers about warranty protections and potential cost savings
  • Help customers decide between trading in a car and fixing it through our shop
  • Manage and oversee the service center’s workflow and scheduling
  • Call customers to inform them of changes in service or to let them know their vehicle is ready for pick-up
  1. Write down Work Order
  2. Receive phone call and submit an appointment
  3. Dealing with OM and AOM about repair job
  4. Update Work Order summary
  5. Follow up overdue on engine oil and transmission oil)
  6. Follow up call on repairing after 1 week’s period
  7. Update new customer lists on database
  8. Follow up credit customer
  9. Complain Handling
  10. Shifting the car to working bay (appointed by AOM and Senior Mechanics)
  11. Inquire parts and prepare quotation to customer
  12. Collect deposit and submit on order
  13. Keep update to customers when repairing car in workshop
  14. Prepare car return form after finishing on repair

Open To

Male

လိုအပ္ေသာအရည္အခ်င္း

  • Bachelor’s degree or 3+ years’ service advising experience
  • Extensive knowledge of automotive industry and parts
  • Excellent communication and organizational skills
  • Ability to communicate equally well with mechanics, customers and senior management

What We Can Offer

အက်ိဳးအျမတ္

- Ferry & Lunch Provide
- Incentive + Special Bonus

ထူးျခားခ်က္မ်ား

-Join an experienced team

အခြင့္အလမ္းမ်ား

-Learn new skills on jobs
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လုပ္သက္အဆင့္

Experienced Non-Manager

အလုပ္အမ်ိဳးအစား

Customer Service, Support

Job Industry

မော်တော်ကားထုတ်လုပ်ရောင်းချမှု

အနိမ့္ဆံုး ပညာအရည္အခ်င္း

Diploma

Job Type

Full Time

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