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Customer Service Team Leader

RnR - Rhythm & Rhymes
ကျောက်တံတား | ရန်ကုန်တိုင်း
Verified This job has been verified by the company as a real job vacancy.
05 Mar 2024
Recruiter active 6 hours ago The recruiter at this company was last active reviewing applications.
ရန်ကုန်တိုင်း
Verified
Recruiter active 6 hours ago The recruiter at this company was last active reviewing applications.
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Customer Service Team Leader

RnR - Rhythm & Rhymes
ရန်ကုန်တိုင်း

Customer Service Team Leader

RnR - Rhythm & Rhymes
Recruiter active 6 hours ago The recruiter at this company was last active reviewing applications.
Myanmar - ရန်ကုန်တိုင်း
Verified This job has been verified by the company as a real job vacancy.
ကျောက်တံတား | ရန်ကုန်တိုင်း
05 Mar 2024
Verified
Recruiter active 6 hours ago The recruiter at this company was last active reviewing applications.

လုပ္သက္အဆင့္

Experienced Non-Manager

အလုပ္အမ်ိဳးအစား

Customer Service, Support

Job Industry

တယ်လီဖုန်းဆက်သွယ်ရေး

အနိမ့္ဆံုး ပညာအရည္အခ်င္း

Professional Certificate

Job Type

Full Time

လုပ္ေဆာင္ရမည့္တာ၀န္မ်ား

An Excellent Opportunity for ...

  • Management SLA Adherence and strong follow-ups with the concerned departments.
  • Maintaining the required complaint management dashboards.
  • Ensure that the team achieves its Complaint Management KPI’s.
  • Ensure that the team is up to date on the latest products and customer complaint management, refund and other policies.

Open To

Male/Female

လိုအပ္ေသာအရည္အခ်င္း

  • Any Bachelor’s degree / undergraduate
  • Working Knowledge of CRM & MS Office (Excel, Word & Email, etc.)
  • Minimum Two Years of Experience in Telecom or Service Industry
  • Hands on experience for creating agent Level reports
  • Excellence customer service mind-set, good attitude, interpersonal skill and valued team work
  • Requirement for Basic English (Writing/reading)
  • Understand (COPC) quality assurance policies and procedures.
  • Able to drive outbound packs sales to the team.

What We Can Offer

အက်ိဳးအျမတ္

Overtime payment

ထူးျခားခ်က္မ်ား

Join an experience team

အခြင့္အလမ္းမ်ား

Training provide
သက္တမ္းကုန္သြားပါျပီ
OR
More jobs from this employer

လုပ္သက္အဆင့္

Experienced Non-Manager

အလုပ္အမ်ိဳးအစား

Customer Service, Support

Job Industry

တယ်လီဖုန်းဆက်သွယ်ရေး

အနိမ့္ဆံုး ပညာအရည္အခ်င္း

Professional Certificate

Job Type

Full Time

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