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Customer Support Engineer (Mandalay)

Tumil Holdings Limited
| မန္တလေးတိုင်း
Verified This job has been verified by the company as a real job vacancy.
21 Feb 2019
Recruiter active 1 day ago The recruiter at this company was last active reviewing applications.
မန္တလေးတိုင်း
Verified
Recruiter active 1 day ago The recruiter at this company was last active reviewing applications.
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Customer Support Engineer (Mandalay)

Tumil Holdings Limited
မန္တလေးတိုင်း

Customer Support Engineer (Mandalay)

Tumil Holdings Limited
Recruiter active 1 day ago The recruiter at this company was last active reviewing applications.
Myanmar - မန္တလေးတိုင်း
Verified This job has been verified by the company as a real job vacancy.
| မန္တလေးတိုင်း
21 Feb 2019
Verified
Recruiter active 1 day ago The recruiter at this company was last active reviewing applications.

လုပ္သက္အဆင့္

Manager

အလုပ္အမ်ိဳးအစား

Engineering, Technical, HSE

Job Industry

တယ်လီဖုန်းဆက်သွယ်ရေး

အနိမ့္ဆံုး ပညာအရည္အခ်င္း

Bachelor Degree

Job Type

Full Time

လုပ္ေဆာင္ရမည့္တာ၀န္မ်ား

A Great Opportunity for ...

• Handling MDY region Customer complaint end to end
• Adherence and follow ACS business guideline to close complaint
• Responsible for Amara LTE network Customer complaint and device complaint handling with agreed SLAs.
• Able to analyze basic RF related issue for complaint.
• Responsible for Complaint Reporting, follow up and closure with responsible department.
• Time to time information exchange and customization of process to benefit ACS.
• Liaison with field, CC, Network etc. to resolve the field customer complaint.

Open To

Male/Female

လိုအပ္ေသာအရည္အခ်င္း

• Open to Myanmar Nationals
• Any Related degree holder
• Complaint Handling: 4 Year minimum
• RF experience: 2-year Minimum
• CPE/ Device experience—1 year
• SLA/KPI management: 1 Year Minimum

What We Can Offer

အက်ိဳးအျမတ္

* Rewards for over performance

ထူးျခားခ်က္မ်ား

  • An awesome company
  • Join a winning team
  • You can make a difference

အခြင့္အလမ္းမ်ား

  • Opportunities for promotion
  • Possibility for job training
  • Learn new skills and techniques
သက္တမ္းကုန္သြားပါျပီ
OR
More jobs from this employer

လုပ္သက္အဆင့္

Manager

အလုပ္အမ်ိဳးအစား

Engineering, Technical, HSE

Job Industry

တယ်လီဖုန်းဆက်သွယ်ရေး

အနိမ့္ဆံုး ပညာအရည္အခ်င္း

Bachelor Degree

Job Type

Full Time

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