Purpose: The Data Specialist (Insights) purpose is to help ONOW achieve its intended impact through data, analysis, and product quality. The role will focus on gathering and deriving insights from data and user/entrepreneur feedback in order to assist management in knowing target customers better and improving tools and systems.

Key Activities: The DS ensures ONOW is designing, collecting and maintaining clean data over time. The DS is also responsible for creating reports and dashboards, and analyzing data to share observations to management. The DS reviews data systems and offers areas of improvement. The DS will also advise on digital tool quality assurance processes to ensure that ONOW designs appropriate and accessible technology solutions. The DS will directly report to the Director of Design and be responsible for fulfilling requests for program and project leads.

IMPACT MEASUREMENT

• Organizing and cleaning collected ONOW Impact data.

• Creating and maintaining live dashboards for KPI, Incubator, Tech and Projects.

• Making sure weekly, monthly, quarterly and yearly reports are complete and shared with the group.

DATA DESIGN AND COLLECTION

• Planning and determining data needs at the start of a project.

• Design Collection process and tools for data.

• Design and implement a Data Dictionary for each project.

• Design data collection maps for projects based on customer journeys.

DATA ANALYSIS

• Design of charts and infographics for rapid feedback loops.

• Analyzing data and creating written insight reports that include recommendations for action steps.

• Suggesting improved data systems and processes for ONOW.

PRODUCT TESTING

• Organizing user testing of new products and programs.

• Rapid collecting and analyzing user feedback for suggested changes

PERFORM OTHER RELATED DUTIES AS NECESSARY

Qualifications: 

• Any bachelor’s degree

• Previous work experience or self-study course in Data Analysis

• Fluent in Burmese, Intermediate English for report writing needed 

Skills Needed: 

• Good organization, strong analytical skills, strong critical thinking and problem-solving skills, 

• Proficiency with spreadsheets, PowerBI, Tableau.  

• Good communication skills in both writing and speaking, 

• Flexible, persistent

• Experience with Facebook Ad Manager

Reporting and Management

This position reports to Director of Design