MMR
English
Global Network Operation Center Team - Supervisor
လုပ္သက္အဆင့္
အလုပ္အမ်ိဳးအစား
Job Industry
အနိမ့္ဆံုး ပညာအရည္အခ်င္း
Job Type
လုပ္ေဆာင္ရမည့္တာ၀န္မ်ား
An Exciting Opportunity for ...
>Responsible to monitor and troubleshoot on DWDM network including incidents, outages and performance alerts via phone line and emails.
>Elevate incidents to next level technical support or field dispatch, when a case is not resolved within predetermined timeframe, and according to established processes and procedures.
>Responsible to create trouble ticket / workorder and track trouble tickets to closure.
> To create necessary reports on daily / monthly basic.
>Ensure that daily operations and tasks are properly completed or followed up such as user termination / reopen / blocking on IPstar system.
>Enhance operational processes to continually meet customers requirements.
>Escalate issues to relavent internal and external teams in order to resolve issues as quickly as possible.
Open To
လိုအပ္ေသာအရည္အခ်င္း
>Bachelor’s degree or Diploma in Technology.
>Proven ability to work well within a team environment.
>Able to conmunicate in english via phone and email.
>Basic knowledge of Microsoft Office and networking
>1 year working experiences Transmission knowledge for Telecom Services.
>Able to work in flexible shift hours.
>Willingness to learn
>Positive mindset and attitude
What We Can Offer
အက်ိဳးအျမတ္
ထူးျခားခ်က္မ်ား
အခြင့္အလမ္းမ်ား
Do you have experiences Transmission knowledge for Telecom Services?
Can you speak English?
What is your excepted salary?
More Similar Jobs
Assistant PIC For Global Network Center Team
M&E Engineer
Site Engineer Civil
Site Engineer
Fixed Service Analysis Engineer
Junior Monitoring Engineer (Server Operation)
Service Manager
Senior Service Engineer
Spare Part Management Officer
Senior Maker Operator
Utility Technician / Operator
Maintenance Technician / Operator
Share with a Friend