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Manager (Wallet And Card Transactions)

Myanmar Citizens Bank (MCB)
ကျောက်တံတား | ရန်ကုန်တိုင်း
Verified This job has been verified by the company as a real job vacancy.
03 Jan 2021
Recruiter active 1 day ago The recruiter at this company was last active reviewing applications.
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Manager (Wallet And Card Transactions)

Myanmar Citizens Bank (MCB)

Manager (Wallet And Card Transactions)

Myanmar Citizens Bank (MCB)
Recruiter active 1 day ago The recruiter at this company was last active reviewing applications.
Myanmar - ရန်ကုန်တိုင်း
Verified This job has been verified by the company as a real job vacancy.

လုပ္သက္အဆင့္

Manager

အလုပ္အမ်ိဳးအစား

IT Hardware, Software

Job Industry

ဘဏ်လုပ်ငန်း/အာမခံလုပ်ငန်း/အသေးစားချေးငွေလုပ်ငန်း

အနိမ့္ဆံုး ပညာအရည္အခ်င္း

Bachelor Degree

Job Type

Full Time

လုပ္ေဆာင္ရမည့္တာ၀န္မ်ား

An Excellent Opportunity for ...

  • Responsible for supporting Wallet and Card Services Helpdesk operations, including support of Call Centre escalations for account holder support, settlement issues and forwarding of issues to in-house and vendor technical teams
  • Involved in testing new products and changes for Wallet and Card Services, including Pre-Paid and Debit using MPU, JCB, Visa and Mastercard schemes
  • Support deployment of new features, including testing of live services
  • Troubleshoot incidents and document resolution notes with root cause analysis
  • Communicate to both technical and non-technical team, resolution and root cause resulting from the outage or service interruption
  • Support of the Daily CMS EOD process,  with maker & checker process for all transactions in wallet and card systems
  • Report immediately of any case urgent needed to be fix due to T24 team or customer needs.

Open To

Male/Female

လိုအပ္ေသာအရည္အခ်င္း

  • 1-2 years in relevant working experience.
  • Have good team player skills and also individually work done.
  • Ability to learn and work on changing new technologies
  • Ability to organize and prioritize different tasks and meet deadlines.
  • Strong communication skills; ability to communicate at all levels of the organization
  • Bachelor’s Degree in computer science/engineering, or other information technology, or equivalent work experience required.
  • Knowledge of Digital Payment, eWallet, Card Products and Payment Service Behavior is an advantage.
  • Proactive, Responsive, willingness to work overtime including weekends
  • Honestly, Efficiency, Achieve, Teamwork
  • Conduct knowledge transfer, mentoring and identify the successor

What We Can Offer

အက်ိဳးအျမတ္

- Bonus
- Ferry
- Other Benefit

ထူးျခားခ်က္မ်ား

- Fun Working Environment

အခြင့္အလမ္းမ်ား

- Promotion Opportunities
OR

လုပ္သက္အဆင့္

Manager

အလုပ္အမ်ိဳးအစား

IT Hardware, Software

Job Industry

ဘဏ်လုပ်ငန်း/အာမခံလုပ်ငန်း/အသေးစားချေးငွေလုပ်ငန်း

အနိမ့္ဆံုး ပညာအရည္အခ်င္း

Bachelor Degree

Job Type

Full Time

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