This position will be responsible for the smooth running of all the processes in and associated with New Business operations. And to provide excellent services to the distribution partners, underwriters and external customers.  

• Managing the workflow of insurance applications from their receipt to the dispatch of policy documents.
• Ensuring accurate records are captured and maintained in the policy administration system and related systems.
• Continually improving the processes by increasingly adopting more automation, digitization, process optimization.  
• Working closely with the field force, internal stakeholders (in particular Underwriting, Finance and the AML teams) and external ones (empaneled doctors/hospitals, banks and e-payment vendors), to ensure smooth processing of insurance applications and within the required TATs.
• Additional duties as assigned.

• Bachelor’s Degree in Business, Management, Insurance or other related fields. Some life insurance related qualifications are preferred.
• 3 years’ experience in the coordination, and management of new business and underwriting related tasks.
• Good communication, organizational and planning skills, with the ability to work comfortably with internal stakeholders and business partners (empaneled doctors/hospitals).
• Able to work independently and manage multiple projects.
• Customer-centricity mindset.
• Knowledge of Six Sigma, Lean principles and process improvement methodology a plus.
• Good knowledge of Excel, PowerPoint and Microsoft Word.