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Product Support Specialist

KBZ Bank
မင်္ဂလာတောင်ညွှန့် | ရန်ကုန်တိုင်း
Verified This job has been verified by the company as a real job vacancy.
15 May 2024
Recruiter active 5 hours ago The recruiter at this company was last active reviewing applications.
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Product Support Specialist

KBZ Bank
Recruiter active 5 hours ago The recruiter at this company was last active reviewing applications.
Myanmar - ရန်ကုန်တိုင်း
Verified This job has been verified by the company as a real job vacancy.

လုပ္သက္အဆင့္

Experienced Non-Manager

အလုပ္အမ်ိဳးအစား

Customer Service, Support

Job Industry

ဘဏ်လုပ်ငန်း/အာမခံလုပ်ငန်း/အသေးစားချေးငွေလုပ်ငန်း

အနိမ့္ဆံုး ပညာအရည္အခ်င္း

Bachelor Degree

Job Type

Full Time

လုပ္ေဆာင္ရမည့္တာ၀န္မ်ား

An Excellent Opportunity for ...

A product support specialist perform day to day Product support operations to help keep the business running smoothly. You may also build
and maintain relationships with clients, partners, and customers.

  • Develop and maintain strong collaborative and productive stakeholder
  • relationships with key stakeholders to ensure efficient and effective flow of information.
  • Maintain daily BAU of the business (reconciliation, settlement, issues & dispute resolution, etc…)
  • Ensure all the issues are reported and resolved on time
  • Resolve issue with merchants in person or via phone and mail
  • Prepare Operation SOP & User manuals documentations
  • Align with Product team lead for necessary action

Open To

New graduates
Male/Female

လိုအပ္ေသာအရည္အခ်င္း

  • Bachelor's Degree
  • Minimum 1 to 2 years experience in customer service or consumer operation
  • Strong teamwork & excellent interpersonal skill
  • Effective negotiation, excellent communication
  • Must have experience in reconciliation process
  • Strong knowledge of Excel, Powerpoint and call center tool is a plus
  • Good command in English for both verbal and wiritten 

What We Can Offer

အက်ိဳးအျမတ္

Bonus

ထူးျခားခ်က္မ်ား

International Standards

အခြင့္အလမ္းမ်ား

Training Provided

Apply for this job

OR

လုပ္သက္အဆင့္

Experienced Non-Manager

အလုပ္အမ်ိဳးအစား

Customer Service, Support

Job Industry

ဘဏ်လုပ်ငန်း/အာမခံလုပ်ငန်း/အသေးစားချေးငွေလုပ်ငန်း

အနိမ့္ဆံုး ပညာအရည္အခ်င္း

Bachelor Degree

Job Type

Full Time

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