Project Manager in Yangon

Project Manager

KBZ Bank

ပန်းပဲတန်း | ရန်ကုန်တိုင်း

ရန်ကုန်တိုင်း

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Project Manager

KBZ Bank, ပန်းပဲတန်း | ရန်ကုန်တိုင်း

Project Manager

KBZ Bank

ရန်ကုန်တိုင်း

Project Manager

KBZ Bank

Myanmar - ရန်ကုန်တိုင်း

ပန်းပဲတန်း | ရန်ကုန်တိုင်း

31 May 2023

လုပ္သက္အဆင့္

Manager

အလုပ္အမ်ိဳးအစား

Project, Operations Management

Job Industry

ဘဏ်လုပ်ငန်း/အာမခံလုပ်ငန်း/အသေးစားချေးငွေလုပ်ငန်း

အနိမ့္ဆံုး ပညာအရည္အခ်င္း

Bachelor Degree

Job Type

Full Time

လုပ္ေဆာင္ရမည့္တာ၀န္မ်ား

A Fantastic Opportunity for ...

Responsible for the overall project management end to end from initiation to execution, tracking and follow up, UAT and Go-Live.
Coordinating with BU/Functions/Consultants and drive the project internall with internal teams to run the project as per agreed milestone set.
Maintains and improve quality of implementation and check all pre-launch criteria’s.
Highlight any show stoppers by either vendor/VC/Functional team and take required action to resolve the gap to maintain pace of the project.
Understand the complexities of the issues from vendor and internal teams prospective and give suitable solution with customer centric advancement and better benefit to future operation.
Explore latest customer friendly ways and propose easy implementation processes in cost effective way.
Ensures Product integration with in sync with other common platforms to
make operation smooth and customer friendly while making changes in the process as suggested by consultants.
Business Unit/ Function wise implementation and testing of all technological/Operational enhancement’s from service prospective.
Prepare monthly review documents and project trackers with updates.
Maintain all project status is organizational tool and closure of all gap within timeline and conduct review with core team members.
Update PMO office for major challenges and do follow up coordination for closure of all task on time.
Align BU/Functions as per service standard set and advised by consultants and sync up for their support for smooth process correction.

Open To

Male/Female

လိုအပ္ေသာအရည္အခ်င္း

Possess at least a Bachelor's Degree, Post Graduate Diploma or Professional Degree in Business Studies / Technology / Management, Finance / Accountancy /Banking or equivalent.
At least 10 year(s) of working experience and managing a large team in the related field is required for this position.
Experience working in Call Center/ Customer experience /Service Quality /Bank operation of banking / financial services/Digital Banking would be an added advantage.
Ability to command both spoken and written in English.
Strong knowledge in CRM, contact center technology enhancement and Virtual Customer Service related applications.
Possess strong problem solving skills, leadership, professional maturity, communication skills and ability to work independently.

What We Can Offer

အက်ိဳးအျမတ္

Quarterly Bonus

ထူးျခားခ်က္မ်ား

International Standard

အခြင့္အလမ္းမ်ား

Management Potential

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