Key Responsibilities

• Provide operational assistance to Senior Sales Executives during client consultations and sales transactions.
• Observe, learn, and gradually develop skills to identify customer preferences and buying motivations.
• Assist in the display, arrangement, and upkeep of jewellery collections to maintain luxury retail standards.
• Record and maintain walk-in customer inquiries and showroom visitor logs.
• Support in jewellery care, including polishing, packaging, and handling with precision.
• Ensure the showroom is immaculate, reflecting the elegance and exclusivity of the brand.
• Continuously learn about gemstones (e.g., ruby, sapphire, diamond) and fine jewellery craftsmanship.
• Keep records of customer interests and track product trends to support the sales team.
• Prepare catalogues, product information, price lists, and luxury packaging in advance.
• Support after-sales processes, including order preparation, packaging, delivery coordination, and client follow-ups.
• Assist in preparing for instore events, trunk shows, and jewellery exhibitions.
• Learn best practices for client engagement in high-end retail environments.
• Assist with daily and weekly sales activity reports.
• Support inventory tracking and ensure accurate documentation under supervision.

• Bachelor’s degree in Business, Marketing, or related field preferred.
• Minimum 3–5 years’ experience in luxury retail, fine jewellery, or high-end sales.
• Strong communication and interpersonal skills with the ability to engage high-net-worth clients.
• Proven ability to meet and exceed sales targets.
• Excellent communication, presentation, and negotiation skills and Ability to work independently and as part of a team.
• Impeccable grooming, professional appearance, and attention to detail.
• Proficiency in Microsoft Office.