The role holder is responsible for operation technical support, testing for new release/fix and project, Troubleshooting the issue and reporting.

• Performing to simulate the issues and testing to issue cases in UAT and Pre-Production environment before deployment to release in Production.
• Troubleshooting the issue and fixing related card network systems
• Troubleshooting (Visa,MasterCard,MPU,CUP,JCB) Network Connection Issue
• Providing necessary data and log to check the issues for vendors and deploy the release to fix the issues in Production
• Providing workaround solution for issue to smooth daily operation
• Develop technical documentation including user manuals, procedure documents and design documents
• Providing technical expertise to internal departments on payment-relatedLiaise with external vendors regarding payment systems issues
• Preparing the test cases related Issuing and Acquiring New Product and Changes
• Running the new projects related with Payment systems 
• Network migration support for (Visa, MasterCard, MPU, CUP, and JCB)
• EMV Certifications for (MasterCard, Visa, UPI and JCB)
• PCI-DSS compliance for POS terminals
• Testing the patches for new requirements and fix of POS Devices
• Managing the tickets in Vendor’s JIRA
• Managing and Generation HSM Keys for POS/ATM
• Testing for new patches related Compliance of Issuing and Acquiring - card schemes (Visa, MasterCard, MPU, CUP, ,JCB)
• Support the UAT testing to eCom Merchants
• Support the UAT testing for new product and changes of i/mBanking, ISS and ACQ
• Supporting for Daily Operation Functions , Settlement and Reconciliation
• Provide the production support. If required, out-of-office hour support is needed.

• Graduated in Computer Science or related. 
• Minimum 5 years experience in banking systems.
• Experienced with following Technical skilsl. 
  • Oracle Database & SQL
  • Linux
  • Reporting
  • CoreBanking knowledge
  • System Support
  • Testing