Supervise and lead the sales team to achieve monthly and annual sales targets.

Monitor individual sales performance and provide guidance, coaching, and motivation to sales staff.

Handle and resolve issues or conflicts among sales staff promptly and professionally.

Oversee daily shop operations, including visual merchandising, store cleanliness, and product display according to company standards.

Ensure all staff follow the shop’s dress code and maintain a professional appearance.

Prepare daily/weekly/monthly sales reports for management review.

Coordinate with the inventory team to ensure sufficient stock levels and accurate product counts.

Assist in planning sales promotions and in-store events to boost sales.

Maintain excellent customer service standards and handle escalated customer issues when needed.

Education: Any Graduate (Business, Marketing, or related field preferred).

Experience: Minimum 4 years’ experience in sales, with at least 2 years in a supervisory or leadership role in the retail or fashion sector.

Skills:

• Strong leadership and team management skills.

• Proven ability to achieve sales targets.

• Conflict resolution and problem-solving skills.

• Knowledge of visual merchandising and store presentation standards.

Personal Attributes:

• Professional appearance and adherence to dress code.

• Excellent communication and interpersonal skills.

• Positive, energetic, and goal-driven personality.

• Can work with Team