လုပ္ေဆာင္ရမည့္တာ၀န္မ်ား
A Good Opportunity for ..
Responsible for the day-to-day support of all IT systems, business systems, office systems, computer networks, and telephony systems throughout the hotel / resort.
Provide 1st level desktop support to internal users, including the setup and provision of users’ workstations and IT peripherals.
Responsible for smooth functioning and co-ordination of vendors for Guest Internet, Property Management Systems - PMS, Point of Sale - POS, IPTV, Telephony systems and other software vendor.
Responsible for overseeing and handling network configuration, Servers, Workstations, Networking equipment, PABX, email accounts, and also support for the underlying server/desktop infrastructure.
Extensive knowledge on Active Directory, Management and Implementations.
Support and maintain all Microsoft Windows Servers, Linux Servers & Storage Devices, Printers, including periodic patching of all Windows Servers, Linux Servers.
Monitoring of daily backups and assist in developing, maintaining and support of the Technical Disaster Recovery Plan.
Monitor and analyze systems performance data and tunes operating system (window and/or Linux) to improve performance, optimizes systems response time or make required changes in the environment.
Liaise with support vendors for maintenance, support and resolution of issues.
Respond promptly to incident, investigate & provide temporary &/or permanent resolution of incidents escalated.
Provide system configuration, administration and 24x7 support to project and application teams.
Write and maintain technical implementation documentation on existing services and systems
လိုအပ္ေသာအရည္အခ်င္း
Bachelor's Degree in Computer Science/Information Technology or equivalent
Strong analytical skills and ability to work independently.
Experience in Hotels Industry is an added advantage
Minimum 3 years of relevant experiences in a large enterprise environment.
Hands-on experience of Windows server OS troubleshooting and problem resolution with ability to troubleshoot independently.
Knowledge of server hardware and equipment
Experience with these Hospitality related applications and or systems (PMS, POS, Key card, PBX, Voice mail).
Effective verbal and written communication skills.
Ability to analyze, evaluate and act on issues and/or problems, reach sound conclusions and take appropriate action (E)
Possess good verbal, written and interpersonal communication skills, as well as good computer skills. (E)
Ability to plan and priorities workloads, and delegate accordingly (E)
Able to speak and write English and Myanmar fluently (E)
Strong interpersonal & business communication skills (E)
Confident, self-motivated , innovative and capable to work under pressure (E)
Able to work flexibly and in an organized manner.(E)
Able to priorities work demands and conflicting priorities (E)
E= Essential